Kirk Logronio

I am Kirk S.Logronio, and I am 30 years with one kid . I am an undergraduate of B.S in Information Technology at Cebu Mary Immaculate College.  I worked in Qualfon Phil. Inc. for 5 years as a Technical Support Representative and Sykes Asia Inc. for 3 years (previous employers). 

With regard to my ability to meet the specific requirements of this job: I have a lot of patience to perform my task and I won't stop working if I haven't completed my tasks. I've been working in a BPO for 8 long years and I gained a lot of experiences in handling a critical situation. I am proud to say that my typing skill is above average.

I received a certificate of achievements as one of the top performer in my line of business(Voice Support, Chat Support and Email Support)where I currently working as of this moment. I can handle multi-tasking and manage it to resolve and finish the task in a timely manner.

• Customer Service/Tech Support: Worked for 8 straight years in a face to face customer service environment providing customer service and technical support.

• My ability to handle billing system, Zendesk Tool, Telegence Billing System, etc.

• Experienced in using a Zendesk Platform for 3 years as a Chat Support, Voice Support and Email.