Dear Sir/Ma’am:
My name is Kirk S. Logronio and I am 30 years old with one kid. I am an undergraduate of B.S. in Information
Technology at Cebu Mary Immaculate College.
I worked in Sykes Asia Inc. for 3 years as a customer care agent and technical support for (Email, chat and Phone
support) and Qualfon Phil. Inc for 5 years.
With regard to my ability to meet the specific requirements of this job:
* Customer Service/Tech Support: Worked for 8 years in a face to face customer service environment providing
customer service and technical support.
* My ability to handle billing system, Zendesk Tool, Telegence Billing System, etc.
* Experienced in using a Zendesk Platform for 3 years as a Chat Support, Voice Support and Email.
I am a motivated professional with skills and experiences. I look forward to the opportunity of meeting with you and
discussing my suitability for the position further. I am available for an interview at your convenience and can reach
me at this mobile no-.
Sincerely Yours ,
Kirk S. Logronio
RESUME
LOGRONIO, KIRK S.
Bayong Road, White Rose Yati Liloan, Cebu /- /--/ Skype ID: live:kirkyjob
PREVIOUS EMPLOYERS:
SYKES ASIA INC.
January 10, 2016 to January 1, 2019
Customer Service /Technical Support
QUALFON PHIL. INC.
April of 2010 – 2015
EDUCATIONAL BACKGROUND:
Tertiary :
CEBU MARY IMMACULATE COLLEGE:- – Undergraduate of B.S in Information Technology
Talamban Cebu City
Secondary Education:
CONSOLACION NATIONAL HIGH SCHOOL:- - GRADUATED
Consolacion Cebu
CERTIFICATE OF RECOGNITION:
SYKES Top performer for EMAIL, VOICE & CHAT SUPPORT
SKILLS:
Call handling, Above Average typing, Email specialist
■ PERSONAL DATA:
BIRTH DATE: September 23, 1988
Birthplace: Jagobiao Mandaue City
Sex: Male
Status:
Married
Height: 5’ 4
Weight:
62kgs.
Religion: Protestant
Nationality: Filipino
Age:
Language Spoken: Cebuano, English, Tagalog
30 yrs. Old
Father’s Name: Bonifacio Logronio
Skills Learn:
Mother’s Name: Ma. Theresa Logronio
Computer Literate
Customer Service & Technical Support
Above Average Typing Skills, Emails Specialist
■ CHARACTER/ WORK ATTITUDE REFERENCES:
Leah Granada:
Sykes Customer Support Team Leader:
Contact number:-
