Kristine D. Gaviola

KRISTINE GAVIOLA 27A SAMARITAÑA ST. SAN MARTIN DE PORRES CUBAO QUEZON CITY Contact - / --OBJECTIVE To obtain a position in a company where I can use my knowledge and skills that I gained on my previous working experiences EDUCATIONAL ATTAINMENT PRC License No- Licensed Professional Teacher (2010) Professional Regulatory Commission Tertiary Bachelor of Elementary Education major in General Education University of the East, Manila Campus Graduate,- Secondary Diploma in Secondary Education University of the East, Manila Campus- Primary Diploma in Elementary Education St. Rita College, Manila Campus- PROFESSIONAL EXPERIENCES July 2015 – Present Recruitment Specialist, Quess Corporation  Practice end-to-end recruitment process  Source candidates through any kind of channels (paid/free)  Conduct initial interview and process assessment test  Prepare job offers and discuss it with the new hires  Follow up incomplete requirements of the new hires  Analyze and suggest strategy for the efficiency and effectivity of the team  Help other recruiter’s on their task February 2015 – June 2015 Client Officer/HR Coordinator, WeConnect Immigration Consultants  Provide quality service to clients by assisting them on their application for migration  Source good and qualified clients for migration to meet monthly target  Make follow up calls, SMSs and emails to client for fast processing of application  Process the company’s documents required by the government  Check on the company’s resources and supplies March 2014 – October 2014 Recruitment Associate, Citigroup Business Process Solution Pte. Ltd.  Advertise company's available position  Conduct phone interviews  Source additional applicants through applicant referral –walk with friend program  Schedule processing of application of qualified candidates March 2013 – March 2014 Sourcing Associate, Aegis People Support Inc. July 2013 – March 2014 Assistant TL HR Phone screener, Aegis People Support Inc.  Source additional leads to meet daily quota  Invite qualified candidates to undergo assessment and process their application  Screen candidates based on the company’s basic requirements  Attend on Team Lead’s duty such as sending EOD reports, distributing fair leads to the team, etc.  Facilitate short trainings to new hires about the process and interview flow  Act as mentor/coach for new hires in meeting daily target August 2010 – December 2012 Customer Service Officer, Aegis People Support Inc. March 2011 – December 2012 Peer Trainer, Aegis People Support Inc.  Attend on customer’s inquiries and requests on their account/s  Resolve problems occurred in customer’s account  Compute finance charge and late charges occurred in the customers’ SOA.  Escalate requests, issues and feedbacks of the customers  Proactively discussing promotions that the customers may avail  Conduct and facilitate update training sessions in our account such as new processes and updates  Roll out new promotions offered by the company  Respond to trainees inquiries in a certain subject and process ACHIEVEMENTS     Employee of the month (October 2015), highest revenue provider Elite Achiever 2011 3rd Quarter, 2nd Highest Tallied Scorecard Result Certificate of Completion, Peer Training Program Certificate of Completion, Aspire Near-Hire Training QUALIFICATIONS    Computer literate, can work on minimal supervision and shifting schedule Willing to communicate and help others, well organized and detail oriented Strong skills in time management, prioritizing task and meeting deadlines Character Reference is available upon request.