Laura Campbell

LAURA S. CAMPBELL CONTACT Address: Žerotínova 1273/43 Prague 3, 13000 Czech Republic Phone: - Email:- DEGREE TEXAS CHRISTIAN UNIVERSITY Fort Worth, Texas B.S. Nutrition science (May 2003) HARD SKILLS Montessori Teaching Principles Nutritional Education MS Office (Word, Excel, Powerpoint) AdvancedMD, Calyx software SOFT SKILLS Organization Effective Communication Teamwork Empathy Dependability and Integrity LANGUAGES ENGLISH - native CZECH - A1 CERTIFICATIONS Cooper Institute CPT TESOL/TESL/TEFL Summary Experienced professional with 15+ years proven knowledge of customer communications, records management, and scheduling. Available to leverage these skills to successfully fill a customer support role at your company. Work Experience PRESCHOOL TEACHER - 09/2017 to Present Montessori MS U Vrbicek Preschool, Prague  Develop lesson plans, independent learning exercises, and methods that cater to the needs of each child.  Hold weekly cooking classes for preschool children with a focus on healthy snacks.  Plan and participate in school activities and accompany students on field trips. MORTGAGE LOAN PROCESSOR - 09/2015 to 08/2017 Texas Union Mortgage, Frisco, Texas  Provided support to loan officers and underwriting teams by ensuring the timely, judicious, and accurate processing of mortgages.  Reviewed and verified borrowers’ income, credit reports, employment histories, property appraisals and title insurance information to prepare loan applications for underwriting submittal.  Ensured compliance with company policies, state underwriting guidelines and lending-program requirements. BANKER - 04/2015 to 09/2015 BBVA Compass Bank, McKinney, Texas  Strengthened customer relationships through cross-selling and upselling to maximize retention and income generation by using established sales process.  Assisted all customers with teller transactions and account maintenance while providing financial problem resolutions.  Performed duties as a notary public as needed. PATIENT COORDINATOR - 12/2012 to 04/2015 Personalized Women’s Healthcare, Plano, Texas  Managed high volume and fast paced front office operations including answering phones, scheduling appointments, and organizing patient files. 1 LAURA S. CAMPBELL REGIONAL TRAINER- 01/2011 to 12/2012 LifeTime Fitness, LifeCafe, Allen, Texas  Supervised and trained employees for the Dallas metropolitan area on customer service policies, health department regulations, and opening/closing procedures.  Streamlined inventory by analyzing consumption and sales trends, resulting in increased revenue and less waste.  Created weekly shift schedules to ensure adequate personnel coverage and managed daily cash-out, safe reconciliation and bank deposits. PERSONAL TRAINER - 07/2003 to 02/2010 24 hour Fitness, Dallas, Texas  Designed holistic nutrition and exercise plans that were tailored to each individual.  Created and maintained detailed client files to monitor progress.  Directed numerous group presentations on healthy nutrition principles and different exercises techniques. Education TEXAS CHRISTIAN UNIVERSITY – 08/1998 to 05/2003 B.S. Nutrition    Didactic Program in Dietetics, combining lecture and laboratory work Focus on medical nutrition therapy and food culture Courses included inorganic and organic chemistry, biochemistry, microbiology, physiology and psychology TEXAS WOMAN’S UNIVERSITY Exercise Physiology and Sports Nutrition – 09/2004 to 05/2006  Master’s Level Continuing Education Courses Speech Pathology – 01/2010 to 12/2010  Introductory Courses COLLIN COUNTY COLLEGE– 01/2003 to 05/2003  Introduction to Accounting Course 2