Lea Claassen

Lea Claassen

$19.99/hr
eCommerce Operations | Customer Support Expert | Zendesk, Gorgias etc.
Reply rate:
32.88%
Availability:
Full-time (40 hrs/wk)
Location:
Baguio City, Benguet, Philippines
Experience:
7 years
About

I am a seasoned Virtual Assistant with over 6 years of expertise as an eCommerce Store Manager, adept in various roles such as Order Processing, Social Media Administration, Customer Support, Data Entry, Research, Lead Generation, and Team Leadership. Rest assured, I possess a wide-ranging skill set capable of handling both simple and complex tasks with utmost proficiency.

Proficient in the following tools, software, and platforms:

✔ eCommerce Platforms: Shopify, eBay, Amazon

✔ Customer Support: Freshdesk, Zendesk, Helpscout, Intercom, Missive, ReAmaze, Gorgias

✔ Social Media: Facebook, Instagram, Pinterest, YouTube, Snapchat, TikTok, LinkedIn

✔ Research: Dovedale, YouTube, D7 Lead Finder, Yelp, Google, The Handbook, and more

✔ Order Management: Linnworks, Chinadivision

✔ Dropshipping: Oberlo, Dropified

✔ Print-on-Demand: Printful, Teelaunch, Printify

✔ Design: Basic Photoshop, Filmora, Figma, Canva, etc.

✔ Project Management & Communication: Trello, Asana, ClickUp, Monday, Slack, Discord

Here's how I can assist you:

• Virtual Administrative Assistance and Personal Support

• Data Entry, Processing, Curation, and Analysis

• LinkedIn Sales Navigator and Recruiter Lite

• Internet and Marketing Strategy Research

• Email List Building and Validation

• Email Handling and Support

• Order Entry and Processing

• Lead Generation and Prospecting

• Live Chat Operation and Handling

• Customer Service and Support

Thank you for your interest, and I appreciate you taking the time to read through this!

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