Lloyd Gallo

My name is Lloyd Gallo from the Philippines. I previously worked as a program manager for a call center here.

I am a highly motivated, versatile and well experienced individual looking for new opportunities to leverage my 15 years of experience focusing on customer service. I have manage different projects from sales, virtual assistant and customer service and so I have a thorough and broad experience in handling or working with LiveChat, , Zoho, Shopify, Zendesk and other related CRM's. I have also a general idea on how US shipping works, international orders, and standard guidelines on returns and refunds policy.

I always make sure to meet what is always expected of me and go the extra mile on providing excellent customer service towards customers.