I've been in a BPO industry for 10 years (data entry, proofread, outbound/inbound calls, email support, research).
I have knowledge in: MS Office programs (Word, Excel, PowerPoint, Outlook, Google Sheets). I have multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging problems. My usual WPM (words per minute) is 50-60.