Ma. Rovith Tingzon

Ma. Rovith S. Tingzon Blk 43 Lot 155 Phase 2 Alta Tierra Homes Subdivision Brgy. A. Olaes, GMA, Cavite Mobile No- Email address:- CAREER OBJECTIVE To effectively utilize and practice my knowledge in a company that provides personal enhancement. WORK EXPERIENCE Sutherland Global Services (Philippines) Technical Support Advisor/ Financial Aid Advisor (May 2016 - Present) Provide basic support in troubleshooting a computer and school specific applications. Customer Service Representative (September 2011 – May 2016) Billing and Sales Specialist Transcom Worldwide Inc. (Philippines) Customer Service Representative (March 2008 – October 2010) Phone, Email and Snail mail Support Billing and Sales Support Taking Orders Order Validation IC Bestlink Telecom Corporation Business Development Executive (July 2007 – February 2008) Telemarketing Product Presentation Encoding Research WVCST – MIS/EDP Department Student Labor (June 2005 –April 2007) OS Installation PC Troubleshooting Encoding Internet Connection Maintenance EDUCATIONAL BACKGROUND Tertiary: Bachelor of Science in Information Technology Iloilo School of Arts and Trades University (formerly known as WVCST) - 2007 Secondary: Ramon Benjamin Sr. National High School - 2002 Dacuton, Dumarao, Capiz Primary: Dacuton Elementary School - 1998 Dacuton, Dumarao, Capiz TRAININGS AND SEMINARS ATTENDED     Seminar on Trends in Computing Software (March 25, 2006) Seminar on Computing Hardware (March 25, 2006) Seminar on Microprocessor (March 25, 2006) Seminar on Trends on Communication (March 25, 2006) SPECIAL SKILLS     Customer Service Skill Well-oriented in PC Operation Knows basic PC Troubleshooting Proficient in oral and written communication QUALITIES     Flexible Hardworking Knows how to interact with different types of people in any situation. Can easily adjust and willing to learn. PERSONAL PROFILE Height: 5` 2” Weight: 55 kg. Age: 32 Years Old Civil Status: Single Religion: Roman Catholic Father’s Name: Vicente G. Tingzon Occupation: Electronics Technician Mother’s Name: Rosario S. Tingzon Occupation: Housewife