Manuela Sta Maria

My working experience revolves in sales & marketing, customer service, technical support, research, and office administration. I have over 6 years of experience in customer service environments which I've spent in the BPO industry based in the U.S., UK and AU. I’m efficient, well- spoken in text and verbally and always have the eagerness to work even under a tight timeline. I’m a loyal, committed, independent, workaholic individual. I have great interpersonal skills, the ability to build productive business relationships with peers, subordinates and customers.

I have solid understanding of computer basics (MS Word, Office, Excel, and PowerPoint) and other Dbase programs. I’m also proficient in using CRM software platforms such as Salesforce, Infusionsoft, Shopify, Amazon,Aliexpress, Ebay, Magento, Mailchimp, Adobe Photoshop, Illustrator, Kajabi PayPal Manager, Verifi, Merchant Info, Chargebacks Manager, T1 Merchant, Zoho CRM Solutions, Zendesk, Gorgias, Desk.com, Freshdesk, Asana, Hootsuite, Appfolio, Rentlix, Craigslist, Facebook Ads manager.

Overall, my past career experience has made me a chameleon in my field, there is no task I cannot and will not handle with the utmost professionalism.