Maria Bernadette Muyrong

MARIA BERNADETTE P. MUYRONG As a Virtual Assistant, I'm confident that I can make anything I put my mind to success. I work quickly and confidently because I love what I do. I'm incredibly motivated and a great manager of time. I learn quickly, and I have strong analytical skills. My organizational skills are essential for making deadlines and delegating responsibilities while fostering an environment of teamwork. Professional Experience Virtual Assistant - Contact Address Block 1 Lot 10 Marianito Street Novaliches, Quezon City Phone- E-mail-- - Skype live:bendeen12284 LinkedIn https://www.linkedin.com/in/mar ia-bernadette-muyronga4482a177 OnlineJobs PH https://www.onlinejobs.ph/jobse ekers/info/407560 - - Upwork https://www.upwork.com/o/profi les/users/~-c3ea72c83b / Skills Basic Skills  E-mail handling, E-mail marketing, social media management, social media marketing, e-commerce management, customer service - - Special Skills  Proficient in Computer Applications like Microsoft Office, Sketching/Layouting, Inventory Ontario, Canada  GLEAM Team House Cleaning Service  Janitorial Service  Booking, Appointment Setting  Managing Website  Marketing Account Specialist Fairview, Quezon City  IQOR Philippines  AT&T / Direct TV Universal Customer Service Representative Commonwealth, Quezon City  AFNI Philippines  Verizon Universal  Cable, Internet, Home Phone  Billing  Sales Technical Support Representative Novaliches, Quezon City  Teletech  Spark Broadband  Internet  Handles Technical Issue Technical Support Representative Muñoz, Quezon City  VXI  AT&T Universe  Cable, Internet, Phone  Handles technical issues for Internet, Cable, Phone  Basic billing information / adjustments Technical Support Representative Mandaluyong City  Convergys  Intuit Quickbooks  Financial Software  We handle questions on how to use the software Store Planning Assistant cum Inventory / Material Controller Mandaluyong City      Performs Inventory and purchasing of construction materials needed Secure delivery and pullout materials Canvassing construction materials local and imported Purchase order (local and imported) Furnishing technical advice and information to the supply activity on the identity and quantity of supplies, parts, and materials  Interact with the suppliers and contractor to maintain good relationship  Processing payments for purchased order materials Computer Skills  Proficient in Microsoft Word, MsExcel, and MsPowerpoint  Internet/Web surfing, and research Virtual Assistant / Sales Supervisor Education 1997 – 2000 Ladderized Course in Architectural Technology Quezon City, Philippines  Our Lady of Lourdes Technological Institute  Associate Degree Personal Information Date of Birth Place of Birth Marital Status 28 December 1980 Quezon City, Philippines Single MARIA BERNADETTE P. MUYRONG Virtual Assistant Block 1 Lot 10 Marianito St. Novaliches, Q.C. 1117 To whom it may concern, Personal Info _____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ ______________________________________________________ Phone: - E-mail:- I have over five years of professional experience as a Customer Service Specialist in the BPO industry. I experienced dealing with different customers who are angry, frustrated, worried, and afraid. Building an emotional connection with the customers is not easy, and it's even more complicated when there are no verbal or physical cues to follow. I've demonstrated success in responding to customer's telephone, email, and chat queries accurately and timely. Not just that I always make sure that I addressed all the customer's concerns without lacking empathy. I'm confident that my exceptional oral and written communication skill matched with excellent customer service will make an asset to your company. As a Virtual Assistant, I'm confident that I can make anything I put my mind to success. I work quickly and confidently because I love what I do. I'm incredibly motivated and a great manager of time. I learn quickly, and I have strong analytical skills. My organizational skills are essential for making deadlines and delegating responsibilities while fostering an environment of teamwork. Thank you for your time and courtesy of my candidacy. I would welcome the opportunity to interview at your earliest convenience. Yours sincerely, Maria Bernadette P. Muyrong