WORK EXPERIENCE
SUPPORT OFFICER
Aug 2021 - Present
Quipper Phillipines, Inc.
Maria
Leonora
Buckhalter
Lapu-Lapu City, Cebu,
Philippines 6015-@mariabuckhalter
Responsible
for
driving
customer
satisfaction to partner schools
Trains end-users on the usage of
Quipper’s eLearning platform
Conducts classroom observation, help
desk, and technical assistance to our
partner schools
Supports clients’ needs through problem
& complaint resolution
Supports sales officers during sales
presentations
through
product
presentations
Upsells Quipper services to existing
clients.
INSURANCE AGENT
PROFILE
Dedicated, Mature, and Independent
Virtual Assistant eager to help the
company’s efficiency and productivity.
In my previous role, I was able to
provide high customer satisfaction by
being able to attend to their everchanging needs effectively.
Pru-Life U.K.
Helps individuals create financial plans for
themselves and for their loved ones
Recommends financial products suitable
to meet the needs of every prospect
MANAGING OWNER
SKILLS
Project Management
Problem Solving
Customer Service
Leadership
Aug 2018 - Present
Dec 2017 - Feb 2020
Nikelly's Beauty Hub
Reviewed monthly sales reports
Negotiated pricing with vendors and
suppliers
Managed customer issues with regards to
product quality and deliveries
Provided customer service to end users
and properly explain usage of products
Administered everyday operations for all
sales activities
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WORK EXPERIENCE
DEPARTMENT HEAD A u g
2015 - Feb 2017
Robinson's Retail Holdings, Inc.
Maria
Leonora
Buckhalter
Lapu-Lapu City, Cebu,
Philippines 6015-@mariabuckhalter
PROFILE
Dedicated, Mature, and Independent
Virtual Assistant eager to help the
company’s efficiency and productivity.
In my previous role, I was able to
provide high customer satisfaction by
being able to attend to their everchanging needs effectively.
SKILLS
Project Management
Problem Solving
Customer Service
Leadership
Monitored department sales contribution
and growth
Ensured
proper
maintenance
of
merchandise based on the standards
Ensured
the
proper
and
timely
replenishment of stocks
Ensured
proper
implementation
of
promotional
activities
in
assigned
department
Ensured that security measures and
control procedures are in place to avoid
shrinkage and pilferages
Ensured that all selling personnel are
properly trained prior to deployment in
the selling floor
Ensured that all selling personnel are
complying to the Customer Service
Standards in the department
Prepared the department sales report and
analysis
EDUCATION HISTORY
Bachelor of Science in
Business Administration
Major in Marketing Management
Mar 2011 - Mar 2015
University of San Carlos
Graduated with Honors
Active in the university's Office of the
Students' Affairs
Member of S.Y.B.E.E. (Society of Young
Business Executives and Entrepreneurs
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