Maria Racquel M. Tabunda

Maria Racquel Mirandilla Tabunda Blk 21 Lot 01 Kingspark St. Parkhomes, Brgy. Tunasan, Muntinlupa City Objective: To be affiliated and become a competitive employee of a company that is willing to train, offer oppurtunities and maximize effectively my knowledge, skills and capabilities in providing customer service which in turns to the success of the company. Personal Information: Age Birthdate Birthplace Gender Height Weight Citizenship Civil Status Religion Languages Father name’s Mother’s name : : : : : : : : : : : : 25 years old July 31, 1992 Pacita San Pedro Laguna Female 5’4 115 lbs Filipino Single Roman Catholic English and Filipino Arturo S. Tabunda Liza M. Tabunda Work Experience: HR Assistant Cybalink Solutions Inc. December 02, 2015 – August 18, 2017  Responsible in carrying out all facets of HR such as Recruitment and Onboarding, HR Administration, Payroll, Compensation and Benefits, and other administrative duties required by the business  Ensures completion of pre-mobilisation requirements and assist in preparation of Day 1 induction and documentation  Meet recruitment requirements by facilitating phone screen interviews, organizing second level and final interview schedules, ensuring background and reference checks and exams are completed  For records maintenance, update benefits-related statuses and reconciliations which may require keeping and updating spreadsheets, compiling reports, entering data and maintaining applicable records in the systems/applications and software  Responsible in assisting with Payroll process which includes ensuring overtime and leave credits are updated and monitored in the system and the spreadsheet  Implement and comply to the existing and updated HR Policies and Procedures  Provide excellent customer service to all organizational levels  Sends through correct and proper daily, weekly, monthly reports on time or as needed Assistant Marketing Officer/Front Desk Officer Cebu Gems Innovation and Career Development Inc. February 2015 – November 2015  Enrolling Officer  Handling Payments  Replenishing total sales of the day  Data Encoding  Responsible in answering inquiries  Assisting Seafarers on their documents required for licensure exam  Assist Marketing Officer to visit the Shipping companies and Maritime Institutions  Encouraging walk-in applicants to enroll in the Review Center  Telemarketing Business Processing Associate Claims Support: Payments American International Group Shared Services (AIGSS) July 2013 – January 2015  Non-voice Claims Assistant  Handling Payments for AIG non-life casualties insurance  Handling Firms invoices (Re-imbursement)  Analyze and process complex and non-routine Customer Service inquires  Resolve claimant’s concerns  Handling the payment (Check issuance) On-the-Job Training : Muntinlupa Development Foundation Sycamore Compound, Alabang Zapote Road. Muntinlupa City 2010 - 2011 Skills : Knowledgeable in Ms Office. Knowledgeable in Adobe Photoshop. Knowledgeable in Animation, Visual Basic, HTML, Php. Educational Background: Tertiary : Pamantasan ng Lungsod ng Muntinlupa NBP Reservation Muntinlupa City Bachelor of Science in Computer Science 2011 - 2013 Pamantasan ng Lungsod ng Muntinlupa NBP Reservation Muntinlupa City Associate in Computer Technology 2009 - 2011 Trainings and Seminars Attended : Seminar : “Gaming” IT Issues and Seminars 4F Starmall Alabang, Muntinlupa City February 15, 2013 “The Internet and I” IT Issues and Seminars 4F Starmall Alabang, Muntinlupa City January 19, 2013 “Smarter World” IT Issues and Seminars 4F Starmall Alabang, Muntinlupa City December 15, 2012 “Consumerization of IT” and the future of Business Intelligence 2F SM Supercenter, Muntinlupa City October 3, 2012 Java Script Pamantasan ng Lungsod ng Muntinlupa NBP Reservation, Muntinlupa City 2010 Adobe Photoshop Audio Visual Room Pamantasan ng Lungsod ng Muntinlupa 2009 Character References : Mr. Christian M. Baña, MBA Professor, CITCS (PLMun) 0923 - Mr. John Bonni S. Dayta Team Leader (Payment Support - AIGSS) 0908 - C/E Jorge S. Factuar Stockholder/Review Director 0915 - Ms. Pia Carmela Lopez HR Supervisor – Cybalink Solutions Inc. 0977 - I hereby certify that the above information are true and correct according to the best of my knowledge. Maria Racquel M. Tabunda Applicant