Maria Salas

MARIA SALAS BUSINESS ADMINISTRATOR I am a proactive person, an excellent teammate, organized and responsible. I really enjoy learning new things, so my goal is a challenging and dynamic position where I can share my experience and add new knowledge. CONTACT EXPERIENCE Customer Service - Teleperformance, January 2018 -July 2022 - • Customer service through incoming and outgoing calls, emails and chat. • Experience in areas of retention, customer service, EDUCATION technical support, loyalty, sales and collection. • Collection and handling of customer complaints and claims. University Bicentenaria de Aragua Business Administrator, 2021. Administrative assistant Fonoplus, June 2017- January 2018 COURSES/ LANGUAGES • Customer Reception. • Provide support and solution through email and calls. • Agenda Management. Community Management Smartbeemo, 2022. Digital Marketing for Ecommerce Coursera, 2022. Language English Advanced Oral Level. Advanced Written Level. Language Spanish. Native Oral Level. Native Written Level. • Receiving and sending packages. • Recruitment of personnel. Administrative assistant Gladiomed, December 2016-May 2017 • Customer Reception. • Provide support and solution through email and calls. • Agenda Management. • Receiving and sending packages. • Recruitment of personnel. • Management of institutional social networks