I have a 7yrs experienced with the BPO industry doing inbound calling also doing chat and email support. First I serve as technical support where my multi tasking is enhanced then eventually i switch to customer service where in our integrity place a very big role. Definitely sales must always be on point ahead of the target at the same time making sure that every customer will always be satisfied with my assistance. I am confident I have the skills, the qualities, and the qualifications needed to excel in the role. I am a fast learner. I possess excellent problem- solving capabilities and I can manage a significant work load. I can assure you that I'm not just another number in your payroll but definitely a good addition in your company