Mark Louie Cruz

Mark Louie Cruz

$3/hr
Customer Service Representative
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Age:
29 years old
Location:
Malabon, National Capital Region, Philippines
Experience:
1 year
Mark Louie G. Cruz 21 Rodriguez Subd. I, Dampalit, Malabon City Email:-Contact Number: - OBJECTIVES: To see myself working in a group oriented environment, an environment which helps anyone improved more. To utilize, maximize and develop my skills well in order to share what knowledge I have to my possible co-workers and to the company. PERSONAL DATA: Birthdate: Birthplace: Age: Height: Weight: Gender: Civil Status: Religion: January 15, 1995 Pangasinan 24 yrs. old 5’6 110 lbs. Male Single Roman Catholic EDUCATION: High School: Malabon National High School Hulong Duhat, Malabon City 2007 – 2011 Elementary: Dampalit Elementary School (Main) Rodriguez Subd. Dampalit, Malabon City 2001 – 2007 SKILLS:    Oriented in Microsoft Office applications such as:  Microsoft Word  Microsoft Powerpoint  Microsoft Excel Oriented in Adobe applications such as:  Adobe Photoshop  Adobe Illustrator Capable of using Windows operating computers and can also manage records and files. WORK EXPERIENCE: August 2018 – December 2018 CONVERGYS – Sales Associate for AT&T Account, Retention Department Eton Centris, Quezon City  Duties and Responsibilities  To save customers from cancelling account.  To provide solution to customers who wanted to reduce their bill.  To process upgrades of devices.  To annotate all the things done during the call. October 2016 – January 2017 ALORICA - Customer Service Representative for Amazon Account Makati City  Duties and Responsibilities  To assist Customers through phone.  To provide information needed by the customers such as tracking information, unknown charges and etc.  To process either returns and refunds or replacements.  To annotate all the things done during the call. August 2012 – August 2016 Assistant at Leojoy RTW Shop / Printing Shop Hulong Duhat Market - Malabon City  Duties and responsibilities  To assist walk-in customers.  To present designs to customers.  To finish print jobs on time. I hereby certify that the above information is true and correct to the best of my knowledge and belief.
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