Mary Claire Cruz

 I am excellent at Windows OS support from the early to the later versions as well as troubleshooting program optimizing, internet connections, basic IT knowledge configurations, email outlook configs, and sync. customer support friendly patiently kind and understandable comprehensive terminologies and queries. Anti-virus back-up and updates and as well as other programs and hardware issues.

I was also a Shopify admin I used Oberlo and Importify to push items on the online shop, I did edit themes, Liquid code edits, Logos, Design the whole store, Watermarks, Copywriting descriptions, and photo optimizing. Product researches and price comparison and knowledge at Amazon FBA, familiar using Aliexpress, Listing dropshipping , inventory prices, seller account , process orders excel vlookups etc. I used to fulfill orders using oberlo, update shipments / tracking numbers / email updates on address

 Most of my online jobs are admin tasks, and admin databases, data mining, and data entry. I am excellent in Microsoft environment as well as the online applications of Microsoft 360 office. I also did a basic WordPress link updates using notepad online. With regards to customer service, I was also a medical receptionist, chat and email support using different Slack,CRM, Zoho, Podio, and Zendesk to provide customer queries to be answered accurately. Create videos and enhance images.

There may be a lot of professionals and skilled VAs out there but one thing I can assure skills can be attained but no other applicants who will love, care, honest and dedicated about her job like I do

I can start as soon as possible.

recent job/skills

IT tech support

Customer care representative / Sales Executive

Virtual Assistant

Shopify management adding products, item descriptions, queries, handling customers, using 3rd party apps like Oberlo. price comparison. Importify, Liquid editing codes.

Linkedin recruiter managing accounts

Product listing, drop shipping

Facebook page admin, video, ads, canva, power editor

Video making/editor Image enhancer background removal etc. filmora/adobe premiere

Amazon : Jungle scout, Keepa, Market intelligence, profit hunter, tactical Arbitrage, Amazon rank up.

Vlookups

Ebay yaballe

shopify, oberlo aliexpress etc,

price blink

price checker2

I can provide character reference from recent jobs