Mary Jane Buenaventura

Mary Jane B. Tolentino- Skills  Relationship Building  Time Management  Information Gathering  Critical Thinking  Problem Solving - Cavite, Philippines Summary Determined, persistent, and independent service provider. Enjoys learning at a quick pace and well equipped for thinking critically. Energetic lead generator with strong management skills who thrives in a fast-paced, dynamic environment. Career History Lead Generator + Skip Tracer at Aussie Client Finder Education Aug 2017 – Present Key responsibilities BS Pharmacy Adamson College June 2001 – Sept 2001 Business Management Colegio de San Juan de Letran, Manila October 2001 – March 2005  Responsible for generating high-quality leads each day to meet the required quota.  Imports data information from each prospect.  Responsible for taking on more than one campaign at a time.  Follows up on leads and conducted research to identify potential prospects. Virtual Assistant at We Buy Denver Homes June 2021 – August 2022 Key responsibilities  Making calls to warm real estate leads to provide them with cash offers on their properties.  Present offers, negotiate, prepare contracts.  Appointment Setting Cold Calling Specialist at Andrickson Zorilla Real Estate August 2020 – April 2021 Key responsibilities  Calling warm/cold leads to establish appointments for a sales presentation of home selling services.  Delivers sales presentations in a relatable and trustworthy manner to customers.  Maintains detailed account records and contact logs. Cold Calling Specialist at AJN Business Solutions March 2018 – December 2019 Key responsibilities  Inbound and outbound calls to homeowners to see if they want to sell their property.  Converting calls to contacts to interested leads. Senior Customer Relationship Associate at Credit Corp Group February 2011 – February 2018 Key responsibilities  Managed portfolio with hundreds of accounts.  Investigated leads to trace and locate customers.  Negotiated payment plans to provide exceptional customer support and find a sustainable way to resolve their financial problems. Senior Credit Analyst at IQOR PH October 2008 – November 2010 Key responsibilities  Reports directly to supervisor. Work as a credit analyst for AMEX - (lending company).  Providing accurate information about the status of our card member’s accounts.  Handling general inquiries, credit issues, and customer service. 2 Customer Service Representative at West Contact Services August 2005 – July 2008 Key responsibilities  Inbound sales agent for DIRECT RESPONSE - (ex. home shopping network/direct TV). Taking calls for different products and services.  Maintaining daily sales quota and upselling.  Handling general inquiries, giving information about their bills, and basic troubleshooting on their mobile phone. 3