Mary Soto

Mary Soto Contact Details 📱- 📧-📅 Day of birth:- Identification Document: V- 🆔 WORK EXPERIENCE COPY CENTER OPERATOR Martins and blum C.A -Carrera 19, between streets 24-25 Barquisimeto - Venezuela Cashier Customer service Microsoft Word documents creation Create Prezi presentations Photocopier handling Keep the workspace clean and organized 12/2016 - 12/2017 SALESWOMAN The Big Toy -Galerias Shopping Center Maracay - Venezuela Customer service. Explain promotions and available offers. Check, receive and locate incoming merchandise. Keep the workspace clean and organized. ENGLISH TEACHER U.E instituto Educacional San Miguel Maracay - Venezuela My career aspirations are to continue to grow and develop my skill set and to become an expert in the field of virtual assistance. My strong attention to detail, dedication to customer service, and passion for problem-solving make me a great fit. EDUCATION 6/2018 - 9/2018 HIGHSCHOOL Jose Rafael Pocaterra Barquisimeto - Venezuela 11/2018 - 4/2019 Plan education programs Explain, guide, and motivate students to improve their English knowledge Create evaluated activities Evaluate de student's knowledge of the subject UNIVERSITY Universidad Arturo Michelena Valencia- Venezuela Customer service Zendesk and Shopify knowledge. Shipping orders handle on Dsers and Aliexpress. Content Creation in Canvas 04/2020 -01/2022 CERTIFICATE EF SET Certificate C1 Advanced:. https://www.efset.org/cert/sf2w5R LANGUAGES Spanish English French COMMUNITY MANAGER Alexaaweb Maracay - Venezuela Strategy Design Community management Evaluation and management of processes and projects Crisis management Customer Support - Degree: Modern languages, business mention. VIRTUAL ADMINISTRATIVE ASSISTANT IGM Industrade Monzon- España - 02/2022 -01/2023 CALL CENTER AGENT Fork and Join 14th Ave Hialeah FL, USA Receive inbound calls 02/2023 - 05/2023 Make outbound calls Customer support Help truck drivers to learn how the ELD app works (Electronic Logging Device app tracks their work as they have limited working time) Help truck drivers to be within the legal framework. SKILLS Computer Skills Active Listening Analyzing Cooperative & Flexible Detail Oriented Effective Communicating Independent Organizational skills Problem-solving skills Teamwork Oriented