I am a proactive person, an excellent teammate, organized, and responsible.I am looking for a challenging and dynamic position to continue adding experience and knowledge.With 10 years of experience as a Customer Service Representative dedicated to providing quality care for ultimate customer satisfaction. Responsible, competent, and sure of myself. Also someone with many principles, ethical and formal, my ideals are clear and are hardly going to change. Proven ability to establish and
maintain excellent communication and relationships with clients. Direct
contact with analysts responsible for brand monitoring networks, as well as the Community Managers to manage the reports received by them. Responsible for designing the Plan Crisis. Responsible for having a response plan for potential crises brand networks.