With over 10 years of customer excellence experience, I have mastered my craft and believe that consistent quality customer service builds and sustain brand and customer loyalty.
I am that dependable, courteous, passion-driven virtual assistant, who is keen to details you have been looking for :)
I am currently employed as a Guest Experience Manager with a reputable international company, this should speak to my competence and ability to adapt to different cultures. My key duty is to ensure that all guests issues/ queries are resolved. Hence, as a seasoned problem solver, I am able to assert my self to make a justifiable solution for any challenge. I also create content for team member training to ensure customer excellence is achieved.