Michael Joseph Manit

I am a cross-skilled, passionate and results-driven customer support professional with over eight years of experience. I am what you are looking for!

I am a seasoned customer support specialist with over eight years of experience who has in-depth knowledge in Property Management/Real Estate.

I have started my career as a customer support professional for at least six years and I supported different telecommunication companies in the USA such as AT&T, Comcast and T-Mobile. The nature of the job that I did was almost universal as I was cross-skilled for technical support, billing, sales and in the latter part I also handled escalations.

After this, I worked as a Data Operations Specialist where I did data analytics, hygiene and reporting for Pure Incubation.

I am very familiar with the following tools/systems:

• Podio
• Slack
• Q Messenger
• Spark
• Docusign
• Sharepoint
• Salesforce
• Citrix
• Clarify
• Alteryx
• Aircall
• Front
• Intercom
• Zendesk
• Dialpad
• MS Excel
• MS Word

I am excited to work with you