Michael Verzonilla Nosa

As a highly skilled professional with over 10 years of experience in customer service, data analytics, and project management, I have consistently demonstrated exceptional skills in a metric-based environment.

My proficiency in reporting, data management, and process documentation using Google Suite (Google Docs, Google Sheets, Google Slides, Google Forms, etc.), Excel, and Zendesk has helped me streamline workflows and improve overall efficiency. I have also utilized my project management skills to successfully manage accounts and provide exceptional customer service and support to clients.

My ability to work comfortably with others and communicate effectively has gained the confidence of my colleagues and clients. I am a fast learner and bring fresh and positive approaches to new problems, which has helped me adapt to changing environments and deliver results even in high-pressure situations.

In my previous roles, I have successfully improved data management and reporting processes, resulting in more efficient workflows and better decision-making. My project management skills have also enabled me to effectively manage timelines, budgets, and resources to ensure successful project completion.

Overall, my diverse skill set and experiences make me a valuable asset to any team, and I am excited to take on new challenges and continue to grow in my career.