Moses Kije Moses

I am an experienced customer service and telesales professional with a proven track record of delivering excellent results. With several years of experience in the industry, I have honed my communication skills to be effective and engaging, both in voice conversations and written chat messages.

My customer service experience has taught me how to handle customers' queries and concerns with empathy, patience, and professionalism. I understand the importance of providing accurate information and ensuring that customers are satisfied with the service they receive. I am adept at resolving conflicts and finding solutions that meet the needs of both the customer and the company.

In addition to my customer service experience, I have also worked in telesales, where I have developed my persuasion and negotiation skills. I understand the importance of building rapport with customers and establishing trust in order to close deals. I am comfortable with making outbound calls, handling objections, and overcoming hurdles to achieve sales targets.

Overall, my experience in customer service and telesales has given me a deep understanding of what it takes to succeed in a fast-paced, customer-centric environment. I am confident in my ability to communicate effectively with a wide range of customers and to deliver results that meet or exceed expectations.