Moses Kije Moses

MOSES KIJE MOSES Customer Service Representative WORK EXPERIENCE Customer Management Specialist | Team Lead | Floor Manager Turbham Limited | 2022 till date PERSONAL BACKGROUND I am a communications expert with years of experience in a call centre setting allowing me to manage teams, develop and deploy my innate skills in speaking, creative writing and interpersonal relationship management for the attainment of organisational growth. I am familiar with CRMs including sales force, quickbase, Microsoft excel, access among others. I am also an excellent communicator with experience interacting with people from different backgrounds and ideological leaning. I possess a positive attitude and aim to use my proven skills to effectively fill the role in your organization. ACHIEVEMENTS - I have been awarded a certificate for my exceptional performance at work for the month, a feat that has been achieved 3 times. - I was awarded a certificate in acknowledgment of my punctuality and dedication to work. - I was recognized as being one of the top performers and was given a bonus for surpassing my target and having excellent KPI SKILLS Strong communication skills Excellent use of Microsoft suit Research and data analysis Negotiation skills Human development skills Active listening, EQ GET IN TOUCH WITH ME - Pitching Glucometer use to US citizens and the benefits. - Transferring them to physicians to get them enrolled into the RPM programme Customer care rep- Intake specialist (US campaign) Outsource Global |- Helping american citizens through the process of applying for their benefits Data collection and entry Personal Assistant Dr Esther Gbaden |- - Assisting in lecturing and coordinating university students _ Served as a field assistant in a considerable number of researches Customer care rep- Pre-qualification agent (US campaign) Outsource Global | 2019 - Provided special assistance to disabled American citizens to help with social security disability benefits. Telemarketer- Business to Business (EU UK campaign) Outsource Global | 2019 - Pitching our service to potential business partners Teacher GSS Yelwa|- -Teaching secondary school pupils English language and Government - Appraising the knowledge of students and scoring them PREVIOUS EDUCATION Federal University of Lafia, Nasarawa State Masters of Science in Sociology (Medical Sociology) Period: Awaiting certificate Federal University of Lafia, Nasarawa State Home: Old karu road, Karu LGA, Abuja Cell: - Email:-Linkedin: https://www.linkedin.com/in/mosesmoses-8471a3185 REFERENCES Bachelor of Science in Sociology (Hons) - Period:- - Class of Graduation: Second Class Upper Division (4.1/5.0 CGPA) Abuja International Academy, Abuja Secondary School Certificate Examination - Period:- Available on request Mfonabasi Kindergarton Nursery and Primary School Fist School Leaving Certificate - Period:- OTHER EDUCATIONS Jobberman Soft skill Training - Period: 2021 Interactive Computer Academy Diploma in Information Technology - Period: 2009