Muhammad Shamiul Hasan Siddiquee

Good Day! This is Shamiul Hasan. Please be informed that I have more than 16 years of various domain experience including Project Management, Coordination, Stakeholder Management, Reporting, Customer Service, Sales and Channel Management, and HR ( Recruitment & Selection, general HR, Training). Where I think my strong background to assist you in various forms. Where for project management I have experience with the tools for project management are Jira, Trello, Zoho Project, Click Up, and MS Project.

I also have experience managing CRM, e-mail communication, Chat, and Client Communication in various organizational-approved tools for Customer Management.

For IT Service and Support, I also have to use the Service Desk Management ticketing system and the HPSM ticketing Management system as per SDI and ITIL Standards.

I have also Graduated with my MBA (Regular) in Business Management and Human Resource Management and Under Graduated in Computer Science and Engineering (B.SC). On the other hand, I have achieved various certifications like PRINCE 2, ITIL V3, and SDI, and also participated in so many professional training which I have described in my profile.