Mrs. Myra Arcega Quiroz
Address : #742 San Jose Calumpit , Bulacan
Birthday: July 18,1979
Cellphone number/s: - /-
SKYPE ID: marcega1812
EMPLOYMENT HISTORY
Customer Support Representative
Sutherland Global Inc.
11th Floor Philplans Bldg.,Triangle Drive , BGC, Taguig
PayPal Australia (Jan .25 ,2016 – Jan.07,2018)
Disputes and Claims Department
Case/dispute filing
decision making
case closure
updating cases
Sending emails to customers for follow-up
Account inquiries
Balance disputes
Chargeback inquiries
Logging in difficulties
Spam/spoof email checking
Adding/removing update bank/card
Technical Support Representative
Transcom Worldwide
Transcom Building, Las Fiestas Road, Psig City
Comcast US
Tech Support
help customers with technical issues in their internet , phone , and cable connections.
Answer billing inquiries and concerns
Accept payments.
Offers additional services and offers
Schedule on-site technician
Service upgrade/downgrade
Customer Service Representative
10th Floor, Isquare Building, Sapphire Road , Ortigas Center, Pasig City
Sales and Customer Support Representative
24/7
Time Warner US
Tech Support
help customers with technical issues in their internet , phone , and cable connections.
Answer billing inquiries and concerns
Accept payments.
Offers additional services and offers
Schedule on-site technician
Service upgrade/downgrade
Sales Representative/ Chat Support/ Customer Support
Call Matrix Corporation
917 EDSA , Brgy. PhilAms, EDSA Q.C
Hellomobile, Ezichat ,TelPacific phonecards
Handled multiple accounts.
Selling phonecards and simcards to both Australian and New Zealand customers
Assisting customers in recharging accounts ,
balance inquiries ,
billing and disputes explanation
Others:
Sales ClerkCinderella
Sales ClerkToyWorld
SecretaryPoveda Learning Centre
Statistical ResearcherNational Statistics Office
SecretaryAlreo Enterprises
EDUCATION
ElementarySan Jose Elementary School -(
High SchoolCalumpit Institute-)
CollegeBulacan State University
Bachelor in Industrial Technolory-)
OTHER INFORMATION
Husband Laurence V. Quiroz
Son Sean Lauren A. Quiroz
Daughter Sofia Laureen A. Quiroz
Religion Roman Catholic
CHARACTER REFERENCES
John Art Koh Team Leader
PayPal Australia-)
Marie Nicole PagioTeam Leader
PayPal Australia
I hereby certify that all the above information are correct and true to my knowledge.
Myra A. Quiroz