Nathan Rundle

ICT Support and Administration Specialist with over 18 years of experience in Australia & England, across multiple industry sectors including IT retail, IT distribution, IT manufacturing, Government and Mining.

Proven track record in delivering effective and reliable solutions in a time and cost efficient manner across a wide variety of hardware and software to an extensive range of clientèle.

Key Strengths:
•Excellent communication and diagnostic skills with the ability to provide well informed quick resolutions or effective workarounds to support issues.
•Highly detail orientated to ensure the job is done right the first time and with no impact on other Users, Servers or Services.
•Provide administration and support to a high level with a focus on constantly monitoring and evaluating systems to provide the best user experience and also to resolve potential issues in a proactive way.

Technical Experience:
•ProjectWise Administrator & Lead implementations engineer for 2½ years
•Server & Network Administrator for 7 years
•Active Directory Administrator for 9 years
•2nd & 3rd level Server, Network & CAD systems support for 7 years
•1st & 2nd level Desktop support for 12 years

Technical Competency:
•Windows Server 2003, 2008 & 2012
•VMware vSphere 4 & 5
•Bentley ProjectWise SS3 & SS4 Servers, Services & Clients
•OpenText Livelink & Content Server
•Bentley InterPlot Organiser & Server
•ITIL Framework
•Infra Helpdesk call logging system
•System Center 2012 for software packaging and deployment
•SQL database creation, migration & restoration
•SQL scripting for reporting & monitoring
•Networking Hardware incl. Routers, Switchers & WAN accelerators
•Networking Services incl. TCP/IP, DHCP, DNS, VLAN, VoIP & Ethernet printing
•Server & Network monitoring tools incl. SolarWinds, NetFlow & WireShark
•HP Laptops, Desktops, ProLiant Servers & ProCurve Switches