Paula Guillermo

Strengths I gathered from my corporate work experience: as Export Officer, Research and Development Specialist, Buyer

1. Research - scientific research, market research

2. Sales - Lead generation, market analysis, market trends

3. Data entry - sales report -MS Excel, report generation - MS powerpoint

4. Project Management - ASANA, Mavenlink

5. Writing - Scientific, and Business Writing

6. Procurement of Raw materials - supplier management, inventory and product development

7. Email management - sending business emails, Customer support thru email

8. Documentation - utilization of MS office applications

Strengths I gathered from BPO experience as Customer Support Specialist for AthenaHealth (cloud based health care acct)

1. Salesforce

2.Five-9

3. Customer care skills

4. MS Office 360

Skills I gathered from personal pursuits:

1. Image manipulation - using open source software GIMP

Skills from previous training on Amazon Seller Central Virtual Assistant

1. Search engine optimization

2. Google analytics

3. Amazon Seller Central - basics: Managing promotions, managing inventory