Placido Viente

 Placido A. Viente Sitio Upper Bacayan, Bacayan, Cebu City, Cebu Mobile:-/- E-mail Add:- Objective: To work towards achieving the greater success in my career through hard work, consistency and the ability to work with others to achieve organizational goals, aims and objectives.   Personal Information Date of Birth :      August 5, 1982 Nationality :        Filipino Gender :           Male Height :          5’5 Weight :          135 lbs. Marital Status :   Single Religion:Baptist    Executive Summary / Self Description Dependable Volunteers for jobs Has energy and enthusiasm Team player Can work flexible hours – overtime and during holidays Educational Background   2000 – 2001Justiniani Motors Institute – Bacolod Automotive and Diesel Mechanics 1998 – 1999Negros Occidental High School 1994 – 1995Don C.V. Ramos Elementary School Employment History Company name :Atos IT Services (Aetna) Position Title :          IT Helpdesk Associate Duration :           January 2015 – February 2017 Work Description : Assisting and helping users as their IT consultant/support and also in troubleshooting all computer issues with most of the tools that they’re using while providing excellent customer service Company name :Executive Boutique Call Center (OMG Tech Help) Position Title :          Subject Matter Expert – Technical Support Duration :           March 6, 2014 – November 2014 Work Description : Assisting and helping customers in troubleshooting all computer issues and by doing a computer tune up or optimization while providing excellent customer service Company name :Teleperformance (Adobe) Position Title :          Technical Support Representative Duration :           October, 2010 – September, 2011 Work Description : Assisting and helping customers in troubleshooting software activation while providing excellent customer service Company name :Convergys Philippines (Time Warner Cable – NHD) Position Title :          Technical Support Representative II Duration :           March 2008 – March 2010 Work Description : Assisting and helping customers in troubleshooting Internet connectivity problems and email related issues while providing excellent customer service Skills Can speak and write English Can type 62 words per minute Character Reference - Available upon request