Rachel M. Smith

RACHEL M. SMITH - (318)- SUMMARY Dedicated Professional with over 6 years experience in Sales and Marketing, with an additional 10 years in Property and Office Management. Experienced in researching sales data and identifying patterns to create Marketing Campaigns that drive potential business. Utilizing CRM Platforms and Marketing Automation to contact, follow-up, cultivate, and develop relationships that turn into sales, repeat sales, and referrals. Skilled at networking and maintaining business relationships that positively impact each Client’s experience. TECHNICAL SKILLS WINDOWS/MACOS MICROSOFT OFFICE CRM PLATFORMS RESEARCH DATA/ ANALYTICS SOFTWARE MLS INTERFACE E-SIGNATURE PROGRAMS SOCIAL MEDIA PLATFORMS DIGITAL MARKETING ATTRIBUTES OPTIMISTIC ADAPTIVE LEADERSHIP CREATIVE APPROACH PLANNING & FORESIGHT NEGOTIATING ANALYTICAL/CRITICAL THINKING DECISION-MAKING LICENSES JOB EXPERIENCE REALTOR, DIAMOND REALTY & ASSOCIATES, LLC (REMOTE) — 07/2016 PRESENT Fiduciary obligation to all client’s throughout the home buying and selling process, providing advice, guidance, and assistance. Partnering with a network of lenders, attorneys, inspectors, contractors, and subcontractors; as well as an in-depth knowledge of what each job entails, guidelines, and requirements. Thorough knowledge of real estate market and current federal/state legislation, and its impact on prices, rates, and market changes. Superior skills in communication, negotiation, marketing, sales, followup, and time management; also, listing and showing properties, studying data and trends, managing social media, and working with leads through CRM platforms. SMALL BUSINESS OWNER, RMS FURNITURE REFINISHING (REMOTE) — 02/2013 - 04/2017 Identified and seized a viable opportunity in the decorative painting boom. Expanded, innovated and grew the business into a profitable, and valuable small business with loyal customers. Restoring old pieces of furniture to it’s original luster, as well as, collaborating with client’s in their homes to create a statement piece. ASST. PROPERTY MANAGER, SOUTHERN LIVING MOBILE HOME PARK — 05/2003 - 01/2013 Development consisting of 136 manufactured home rentals. Daily office operations such as: collecting rent, issuing notices and evictions, running credit and background checks, resolving tenant issues, making deposits, and office supply errands. Marketing and advertising to fill rental vacancies. Oversaw employee performance, maintenance department, property condition and upkeep, and supervised contractors on remodels the property. EDUCATION REAL ESTATE LICENSE — BENTON HIGH SCHOOL — H.S. DIPLOMA — 05/2001 LICENSED IN LOUISIANA BOSSIER PARISH COMMUNITY COLLEGE — 77 HRS — 08/2001 - 05/2003 Active since 07/2016 BOB BROOKS SCHOOL OF REAL ESTATE — 06/2016