RAHUL DESWAL (CSM®)
Lead Business Analyst
PROFILE
EDUCATION
I have managed more than 20+ Projects in
the fields of IT development, People
Management, Project Documentations.
I consistently achieved aggressive business
and program goals. By utilizing my strategic
and implementation skills, I leveraged the
many planning, profit growth, cost control,
IT, budgeting and client relations elements of
project management as the foundation for
successful, broad based business leadership.
Chitkara University
Bachelor of Technology, Electronics and Communications: 7.10 CGPA
2011 – 2015
CONTACT
PHONE:
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EMAIL:-
TECHNOLOGY SKILLS
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All kinds of Documentation including
technical documentation
B2B eCommerce
OMS: Order Management System
CenPOS: Payment System
PIM: Product Information system
Loggly
Apigee API Management System
ERP: AS400
Magento 2
Good Knowledge of Magento Extensions
Microsoft Office
Jira
Confluence
TRS
Communication Channels: Microsoft
Teams, Slack
SCRUM ACTIVITIES
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Daily Stand-up (Scrum)
Product Backlog
Sprint Backlog
Sprint Planning Meeting
Sprint Review
Sprint Retrospective
Kendriya Vidyalaya
2009 - 2011
WORK EXPERIENCE
CS SOFT SOLUTIONS
Business Analyst→ Sr. Business Analyst→ Lead Business Analyst
June,2016–Present
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Planning, Executing, and Closing Projects — defining the project, building its comprehensive
work plan, and managing to the budget.
• Managing Teams — facilitating commitment and productivity, removing obstacles, and
motivating team members.
• Managing Expectations — aligning projects to business goals, managing stakeholders, and
communicating project status, milestones, and unexpected difficulties effectively.
• Management people and time to get the work done.
• Created workflow and established/documented the business process.
• Met customer expectations and delivered on time and within budget.
• Gathered, documented, and analyzed business requirements and provided a gap analysis. The
Gap analysis examined on what the end user will be getting delivered and what they expect.
Key Projects:
Website: Larsonjuhl.com & shop.larsonjuhl.com
About: Established more than a century ago, Larson-Juhl is the global leader in custom picture frame
design, manufacturing and distribution. The company also provides high quality conservation
products to museums, galleries, libraries and archives around the world through Conservation by
Design, a division of Larson-Juhl. In addition, Larson-Juhl provides full-service solutions including
printing, framing and fulfillment of wall décor in the contract, hospitality, medical and large retailer
market. A Berkshire-Hathaway company headquartered in Atlanta, GA, Larson-Juhl operates 47
facilities in 15 countries around the world.
Webiste: shipcaddie.com
About: ShipCaddie is a cutting-edge, web-based shipping platform and e-commerce API shipping
solution for small parcel shippers. A clean and simple user interface simplifies the shipping process
while sophisticated business analytics and reporting features enhance decision making in day-to-day
shipping operations.
TRANSPORTATION MANAGEMENT SYSTEM
ShipCaddie provides an extraordinarily easy way to manage shipments with multiple carriers and
multiple accounts.
BUSINESS INTELLIGENCE
Increase your decision-making power with ShipCaddie’s rate analyzer and reporting tools, accessible
from virtually any web-enabled device.