Rea Caoayan

REA PARQUEZ CAOAYAN VIRTUAL ASSISTANT/CUSTOMER SERVICE ASSOCIATE MY EXPERIENCE Virtual Assistant Agency VA - Copeland Insurance, Inc. | March 2019 - October 2019 Do admin task, bank recon, basic bookkeeping. Do cold calling as well. Customer Service Associate EXL Philippines | October 2018 - March 2019 Handling Healthcare account . Receive calls from Providers of UNITED HEALTHCARE and provide help/answer queries about benefit / Illegibility of their patient. PERSONAL DATA: DATE OF BIRTH : November 8, 1978 PLACE OF BIRTH : Oas, Albay SEX : Female CIVIL STATUS : Married CITIZENSHIP : Filipino Customer Service Representative Alorica | May 2014 - July 2014 Handling At&t customers concern, checking and fixing home phone and internet services. As much as possible provide excellent customer service and meet the matrix . Customer Service Associate APAC Customer Service Inc.| August 2011 - March 2013 PROFESSIONAL SKILLS - Canva User -Basic knowledge in graphic design -Basic knowledge in Video Editing - Customer care specialist - Basic Bookkeeping Handling Healthcare account . Receive calls from Providers of Blue Cross Blue Shield of New Jersey. Provide information about their patient's coverage, Illegibility and other necessary information that will help them do their job as long as it was in accordance with the rules and policy. Assistant Purchasing Staff/ Assistant Credit and Collection Officer LEL Plastic Group of Companies | September 2008 - July 2014 Look for good supplier for the goods and supplies needed in the production of PET bottles. Get quotation and search for good and competitive supplier. Check if supplies are delivered on time and available when needed. MY CONTACT DETAILS BLK. 4 LOT 38 PHASE 1B OLIVAREZ HOMES SOUTH STO. TOMAS BIÑAN LAGUNA 4024--Mobile No.:- Assistant Supervisor / Accounting Staff All in A Box Inc.| June 2007 - May 2008 Making sure that the operation run smoothly. Do basic Accounting. Forecasting the daily cash flow of the company. Making sure that all receivables was collected on time as well as the payables were paid based on the terms given to us by the supplier. Recording and depositing of the daily sales . Checking stocks. Ordering goods for sale. MY EDUCATION Rizal Technological University Social Media Account: https://www.linkedin.com/in/rea-caoayanb-a https://www.facebook.com/rea.p.caoayan 1999 - 2006 BACHELOR OF SCIENCE IN FINANCIAL MANAGEMENT (Maybunga, Pasig City ) Maramba National High School 1991 - 1995 SECONDARY COURSE ( Maramba , Oas , Albay )