REMEDIOS LLORIN BALINGIT
#280 Blk. 3 Lot 15 Juan Luna St. Davsan Subdivision Sindalan
City of San Fernando Pampanga, Philippines 2000
Mobile:-
Birthday: March 23, 1984
Email:-
WORK EXPERIENCE:
MANILA AIR TRAVEL AND TOURS (Non-IATA Travel Agency)
Administrative Officer / Accounting & Sales Assistant
August 30, 2005 – September 15, 2009
Issuance and sales of domestic air traffic documents in retail and in bulk
such as that of Philippine Airlines, Air Philippines, Cebu Pacific, Asian Spirit
and Seair, as well as domestic passage sales from shipping lines such as
Superferry, Negros Navigation and Sulpicio Lines
Handling of 12 ticket sales outlets in Manila, Caloocan, Makati and
Quezon City
Handling of 6 sub-agents for the domestic wholesale program
Bookings of hotels and resorts and sales of domestic and international tour
packages
Cargo & Delivery Services using 2Go
Passport Processing
Assistance in Visa Applications
Ensures that the established policies and procedures are strictly being
complied with and will recommend revisions if, necessary
Reviews fixed assets and inventory related transactions
Ensures that the records of company assets are accurate and updated
Reviews disbursement vouchers to ensure validity of payments
Review all internal and external reportorial requirements
Compiles and prescreens submitted application forms and relevant
documents to provide basic evaluation of applications
Performs various admin related task
CAMACOMA LTD. (Online Internet Marketing – Home Base)
Customer Service Associate
October 1, 2009- December 15, 2010
Email Management ( 3 websites )
Live help chat management (3 websites )
Call Management of both inbound and outbound calls to the clients
Weekly reports
Capturing LLC (Home Base) Lewiston, Idaho
Web Designer/ Article Writer
May 25, 2011 – December 30, 2012
Writing and editing content
Web Page Designing & layout
Determining technical requirements
Global Unlock (Home Base) Ontario, Canada
Customer Service Associate/ Manager
December 30, 2010 – December 30, 2014
Processing and prepare sales to ensure that all orders are being process
and checked.
Live help support management
Monitor and handles the training of each individual for the newly hired
employees.
Compiles, generate and prepares the daily, weekly and monthly sales
report.
Handles all inbound calls.
Handles Support Tickets in Freshdesk
Handles Live Chat through intercom
Creates knowledgebase & canned emails in Freshdesk.
Handles comments and approval request on Facebook.
Handles and organize documents and files from google spreadsheet
Don Burk & Associates (Online Internet Marketing – Home Base) Tampa, Florida
Virtual Assistant/ Web Content Writer/ Marketing
May 10, 2015 – September 2016
Handles Google Adwords Account
Creates Campaign, Ad groups and Text Ads
Keyword Research
Value Proposition Research
Handles Facebook Business and Ads Manager
Handles Website Design
Responsible in creation of landing pages
Website Development product data entry
Website products descriptions
Article Writing
Web Research
Task Management in ASANA
Certification Earned Online:
Google Tag Manager Course – Passed
Google AdWords Fundamentals - Passed
Physical Store Daytime Experiences ( Part Time)
515 Graphics Avenue Corporation / Graphics Avenue Travel & Tours
Operations Manager / Accounting and Finance officer
January 2, 2012 & 515Corp / Nov. 19, 2013
Operations Manager
Planning and controlling change.
Managing quality assurance programs.
Researching new technologies and alternative methods of efficiency.
Setting and reviewing budgets and managing cost.
Overseeing inventory, distribution of goods and facility layout.
Prepares the weekly reports
Coordinates and provides timely feedback to superiors and all relevant
update to ensure timely, efficient and effective delivery of services or
requirements
Monitor and prepare sales inventories to ensure adequate supply of sales
Compiles, generate and prepares the weekly and monthly sales report of
the department.
Prepare, collate and ship proposals and meeting materials
Understanding strategic objectives
Developing an operations strategy
Designing the operation's products, services and processes
Improving the performance of operation
Finance officer
Ensure account receivables and payables activities are performed
accurately and timely.
Ensure that financial transactions are properly updated and recorded.
Manage the preparation of balance sheets, income statements, expense
reports, etc.
Ensure data integrity in all financial reporting.
Update financial records with recent transactions and changes.
Perform finance analysis, reporting and management tasks.
Identify and resolve invoicing issues, accounting discrepancies and other
financial related issues.
Review financial paperwork and procedures and make appropriate
changes.
EDUCATIONAL BACKGROUND:
Bachelor of Science in Business Administration, Major in Management
Mindanao State University
2000-April 2004
High School Graduate
Notre Dame of Midsayap Cotabato for Girls
1996 - 2000
TECHNOLOGY SKILLS:
Microsoft Application on
Excel
Word
Power point
Outlook
Simple PC trouble shooting
Photoshop
CorelDraw
Google Web Designer
Seminars attended- (Software use by Airlines)
Abacus
Amadeus
Phasers
Workshop Attended
Balloon Concept – Ramon Magsaysay High School Cubao, Quezon City
Balloon Arrangements