Business Development Executive with a demonstrated history of working in the Information Technology and Services industry. Skilled in Customer Relationship Management (CRM), Pre-sales, Lead Generation, Cold Calling and Outsourcing
• Manage, nurture and convert inbound leads into sales opportunities;
• Identify strong potential prospects using initiative and creativity, to generate outbound lead opportunities;
• Assess and analyse a prospects current process and requirements;
• Provide engaging and articulate information about value proposition to potential customers
• Maintain well organised, up-to-date and accurate sales information and activity reports in Salesforce CRM system
• Maintaining positive attitude and rapport with the stake holders
• Expertise in preparing and maintaining master report of entire activities, including daily activity, leads, and follow-up, closures, future prospects and adherence to goals
• Demonstrated ability to interact professionally with potential customers via phone, email, telephone conferencing, webinars and face to face, to discover their business needs and develop a positive business relationship;
• Provides accurate and timely information as required to project managers, the delivery team and senior management;
• Proficient in the use of social media tools like LinkedIn, Twitter, SEO optimisation
• Build strong relationships with executive and senior management customers like CEO’s, Director’s, Vice Presidents; CTO’s, IT Management, VP of Product Development, etc
• Driven and resourceful in finding new approaches to ensure his/her message is resonating with potential customers less