RICHARD
ALEXAVIER
GUMBAN
E M A I L
PROFILE
S U P P O R T
ADDRESS
CONTACT
#23 Luzon Street
-
South Signal Village
-
Zone 6, Taguig,
Philippines
EDUCATION
ARELLANO UNIVERSITY, 2012
Bachelor's/College Degree
SKILLS
in Nursing, Philippines
Customer Service
Email management and support
Healthcare
Intravenous Therapy
Basic Life Support (CPR)
EXPERIENCE
TASKUS INC. | EMAIL SUPPORT |-
Provided first-hand customer assistance through emails.
Assisted clients with their trip fares, mistimed trips, feedback
about driver-partners, and suggestions.
UHG | PROVIDER SERVICES REP. I-
Provided support to health care providers through phone calls.
Assisted clients with their inquiries about their patients'
benefits and eligibility, claims, appeals, and notifications.
SERCO GLOBAL SERVICES I Reservation Specialist I-
Provided assistance to Hilton hotels’ clientele, negotiating
room rates, booking restaurants, and general inquiries.
Copious Opus agency I TelemarkeTER I-
made outbound calls to credit card holders to offer various
services such as cash loans, balance transfers etc.
.
