Rich Hays
10444 Fly Fishing Street
Riverview, FL 33569
Phone: - Email:-________________________________________________________________
SUMMARY: I have a proven track record of prospecting and driving new business and creating productive, long-term customer relationships with clients. It always makes me feel good when I hear from previous employers and they tell me "Your accounts still ask about you". Recently the COO for one of my previous employers let me know that when he goes to NADA and Digital Dealer (National Automotive Trade Shows) that I'm still the most asked about Dealer Advocate, this was 4 years after I left.
QUALIFICATIONS:
A proven leader and top producer at selling in a competitive sales environment.
Consistent track record of exceeding quota and outselling peers by a 2 to 1 ratio.
A highly adept prospector and closer experienced with new customer acquisition, consultative selling techniques, web presentations, negotiating contracts and developing long term relationships.
Proven ability to develop strategies to attain sales goals in a CRM environment.
Experience working in a team and a metric driven sales environment.
Bachelor of Arts in Mass Communication with emphasis in broadcast journalism and media sales.
EXPERIENCE:
4/15 - Present Resort Partner - Entrepreneur Sole Proprietor
Worked on several different start-ups and was unable to secure investors for launching my dream of www.resortpartner.com
9/14 - 4/15 US Medsource - Territory Manager
Worked to develop the Sarasota/Manatee/Charlotte territory for a new startup in the medical supplies industry.
Added over a dozen new accounts consisting of Doctor’s Offices and medical facilities within a short time frame.
Organized and helped troubleshoot issues with customer retention and gave recommendations on how to resolve the problem.
1/12 - 4/14 Dealers United - Dealer Advocate and Team Leader
Lead Advocate on a team of 8 doing inside relationship based sales with automobile dealers nationwide.
Developed processes and best practices on how advocates are to manage their assigned dealer members.
Designed and implemented several demo processes for many different products offered by Dealers United.
Produced warm leads through member emails and outbound calls to member base.
Closed sales within a short sales cycle as each deal is typically only a 3 week limited time offer to our members.
7/07 -- 1/12 Bottom Line Processing - Business Developer
Independent sales contractor of merchant services sold to business across different vertical markets.
Signed over 75 merchant accounts my first year
Represented three different independent Sales Offices/Merchant Service Providers
Produced warm leads by partnering with a top 5 Google searched website in the merchant services category receiving Power Seller status on eBay and launched a website with affiliate partnerships that was recognized by Intuit and Microsoft as being one of the leaders in marketing affiliate programs
Made heavy outbound calls to leads and sold the product by consultative selling techniques.
Closed the sale within a short sales cycle.
8/06 - 7/07 Aliant Financial Services, LLC - Inside Sales Executive
Inside sales B2B sales of merchant services
Top 10% outselling other inside sales reps by a 2 to 1 ratio
Built and managed a full pipeline and averaged 3 to 4 new accounts per week
Made outbound calls to small to medium size business for the purpose of acquiring new merchant accounts
Closed the sale and grew account portfolio from zero to almost 100 new merchant accounts
Recruited managed and trained an inside sales and support staff of 12 people
5/03 - 8/06 Abanco International, LLC - Inside Sales Executive
Inside B2B sales targeting doctor’s offices, dentist offices and medical facilities of a new product from Medcom USA that processed payments and supplied a software that could verify limits and co-pays for their patient’s health insurance.
Made outbound calls to doctor’s offices and medical facilities to explain the benefits of the Medcom system
Conducted web presentations of the product and averaged 5 demos a day
Closed the sale and consistently averaged 2 to 3 new customers per week
Led the inside sales team and trained and managed a staff of 3
3/02 - 5/03 WDUV-FM - Cox Radio of Tampa Bay - Account Manager
Sales of Radio advertising.
1/00 - 3/02 Sarasota Herald Tribune - New Business Development/Territory Sales Rep Sales of media advertising.
9/97 - 11/99 WDUV-FM - Jacor Broadcasting of Tampa Bay -- Account Executive Sold radio advertising to Sarasota, Bradenton and Venice markets.
EDUCATION:
University of South Florida Tampa, FL - May 1996
Bachelors Degree
