Richen De Castro

RICHEN DE CASTRO Block 37 Lot 28 and 30 Nashville Street, Menzyland Subdivision, Mojon, Malolos City, Bulacan, 3000 - ·- I am seeking to thrive in a challenging environment, contributing to the success to the company while I experience personal and professional growth. EXPERIENCE AUGUST 2016 – JUNE 2018 BUSINESS DEVELOPMENT MANAGER, VSEE - Generates company revenue by conducting sales demos with international clients and doing outbound initiatives Ensures client retention through regular follow-up, adoption/training sessions, and upselling DECEMBER 2014 – JUNE 2016 TRAINER | MENTOR | QUALITY ASSURANCE SPECIALIST | SUPPORT COORDINATOR, BIZMATES PHILIPPINES - As TRAINER, teaches Business English to Japanese professionals As MENTOR, trains applicants who pass screening and interview As QUALITY ASSURANCE SPECIALIST, ensures quality service rendered by employees through monitoring, evaluation, and recommendation of improvements in internal QA processes As SUPPORT COORDINATOR, ensures smooth operations by answering to queries from Managers, Japan IT team, Trainers; troubleshooting; enforcing existing processes and rules related to Operations JUNE 2013 – NOVEMBER 2014 YOUTH COORDINATOR, CHRIST’S COMMISSION FELLOWSHIP, MALOLOS Empowers high school and college students for excellence and godly living by organizing special events, giving inspirational talks, mentoring/coaching, teaching/training, counseling MAY – OCTOBER 2012 HIGH SCHOOL AND JUNIOR COLLEGE TEACHER (VALUES/FAITH BUILDING), BINA BANGSA SCHOOL, JAKARTA (INTERNATIONAL SCHOOL) - Prepares syllabus and teaches inspiring Values Lessons (in English) Plans and coordinates special school activities AUGUST 2011– FEBRUARY 2012 ESL TEACHER, RAREJOB Conducts engaging and dynamic conversation-type lessons to Japanese students EDUCATION CLASSES TO START ON SEPTEMBER 2018 M.A. IN COUNSELING, DE LA SALLE UNIVERSITY MARCH 2011 B.A. IN CHRISTIAN MINISTRIES, FEBIAS COLLEGE OF BIBLE - - Graduated Cum Laude Scholar for 4 years Received Spiritual Cutting Edge Award (for excellent scholastic achievement), Christian Ministries Award for Excellence (for having obtained high scholastic record in the Christian Ministries Department), Presidential Service Award (in recognition of special participation during Chapel Services) Elected as Executive Vice President for the Student Missionary Fellowship in charge of events planning and chapel service supervision (June – October 2008) Elected as Executive Treasurer for the Student Missionary Fellowship in charge of planning, promoting, and executing fund-raising campaigns (June 2007 – March 2008) Writes articles and editorials for our school paper (June 2007 – Midyear 2010) Earned units in General Psychology, Human Growth and Development, Principles of Counseling, Applied Counseling, Theories and Principles of Education, Methods of Teaching, Instructional Technology, curriculum Development, Communication Skills, Philosophy, Ethics SKILLS • • • • • Excellent teaching and communication skills Fluent in written and spoken English Enthusiastic and motivated 2 Adaptable and flexible to changes Proficient in using Microsoft Office Application