I have 13 years of working experience in Digital Marketing & 9 years of that in ECommerce industry up to this date. My strong organizational and communication skills, attention to detail, and ability to manage multiple projects simultaneously make me a valuable addition to any team. I am committed to ensuring the smooth functioning of all operations, ensuring customer satisfaction, and achieving business goals. I am passionate about my work and always strive to deliver high-quality results while meeting strict deadlines.
My key skills include:
1. E-commerce
Order Processing & Entry
Sales & Invoice Processing
Online Retailing & Merchandising
Print Waybill
Order Fulfillment & Refunds
Customer Support & Account Management
Project Management
Dropshipping
Website, Product & Inventory Management
Web Content Management
Online & Store Operations
Market Research
Product Research
2. Digital Marketing
Social Media Advertising & Marketing
Email Support & Marketing
Copywriting
Facebook & Instagram Ads
3. Administrative
Email Management
Customer Service
Data Entry
Customer Service
Internet Research/Advertising
Quality Control, Check/Assurance
Proposal Quotation
Sales Reporting
4. Basic Photo Editing and Video Making
Canva
Capcut
Reels & TikTok Video
5. Applications & System
MS Office Suite/Google Suite
Shopify
Channel Advisor
Popinborder
CRM
Business Catalyst System
Salesforce
Microsoft Azure Storage
Explorer & FileZilla
Wistia
Zoho
Asana & Trello
Slack
Lazada & Shopee Seller Center
Amazon & eBay
Shopify
Canva
HelpScout
NetSuite
6. Basic Web Page Design Making
HTML
CSS
I'm a hardworking, self-starter, highly motivated, keen on details, a fast learner, possess problem-solving skills, can work with minimal supervision, can work simultaneously, and have a very good work ethic person.