Rizza Raagas

Hello, I'm a multi-talented virtual assistant who can support you in maintaining high-quality customer service, attention to detail, and excellent results. I've worked in this field for more than 5 years and I'm always thrilled to learn new things and contribute to the success of the business.

My services are:

• Customer Service ( Email, Chat, Phone )

• Billing Specialist / Collection

• Data Entry

• Lead Generation / Sending emails

• Data Researching / Data Scraping

• Basic WordPress Editing

• Web content editing

• Appointment Setting / Cold calling

Customer Service

• I ensure that every client connection is of excellent quality. I can go above and beyond to maintain customer happiness, and satisfaction and focus on offering the best solution to each client's needs. I worked in healthcare insurance, Amazon retail shopping, and e-commerce store email ticketing.

Cold caller / Appointment setter

• I used to work as an appointment setter for Australian Solar Resources, where I would phone residents and offer free solar panel consultations.

Web content editor

• Using Google Docs and WordPress, I worked to edit and add jump links to various topics of articles.

Data Entry/Lead generation

I worked as a Lead generation specialist and Data researcher. I used to collect restaurant information within the county of California using the Yelp.com website.

Data Scraping/Lead generation

I worked as a Data scraper/Data researcher. I used to collect contact information from different company websites, articles, news, and schools. I put them in a shared Google sheet. 

I'm a very flexible person, a team player, and a quick learner. I can handle stress and challenging work, and I always interact pleasantly with customers. My major aim is to provide outstanding service to customers and outcomes to clients.