Rizza Raagas

Rizza Raagas CONTACT INFO Phone- Email-Address Antipolo City PROFESSIONAL SKILLS Customer service skills Attention to details Soft skills Web content editing Lead generation Data Scraping Email marketing Cold calling WORK EXPERIENCE VIRTUAL ASSISTANT Zippia | Nov. 2019 – August 2023 Dara scraping / Data entry Lead generation specialist Web content editor CUSTOMER SERVICE Efresh Meals Canada/TSG | July 2021 – March 2023 Email ticketing Processing Refund, replacement, and discounts Account management CUSTOMER SERVICE Teletech | Oct 2017 – June 2018 Sending Membership ID to Policyholder Account Management, checking eligibility Payment arrangement CUSTOMER SERVICE CONCENTRIX | June 2016 - October 2016 Customer service / Handling phone calls and emails Process Refunds, Replacement, and returns Account management SALES ASSOCIATE World Connectivity Support| March 2014 - March 2015 Cold calling Appointment setting EDUCATION SOFTWARE EXPERIENCE Asana Outlook Google workspace Zendesk WordPress Google docs Google sheet Shopify CRM AMA COMPUTER LEARNING CENTER June 2009 - May 2011 Computer System Design and Programming REFERENCES Edwin Evangelista | Taskus | Planner-- Matthew Zane | Zippia /Lead Editor |-