Robyn Gergg B. Garcia

Robyn Gergg B. Garcia

$5/hr
Customer Support/Service
Reply rate:
33.33%
Availability:
Full-time (40 hrs/wk)
Age:
30 years old
Location:
Butuan City (Capital), Agusan Del Norte, Philippines
Experience:
2 years
PERSONAL INFORMATION Name Address Contact no. E-mail address : Robyn Gregg B. Garcia : 818 Flora Street, Luz Village Butuan City, Agusan del Norte Philippines :- :- Age Civil Status Gender Date of Birthday Place of Birth Religion Nationality Weight Height : 28 years old : Married : Female : May 25,1993 : Tagum City : Christianity : Filipino : 49 kg. : 5” OBJECTIVES • I am looking for a suitable job where I could practice my knowledge and develop my personality as a career person while utilizing my skills. SKILLS • Sales Oriented • Order Management • Inventory System • Internet Research • Scheduling Multitasking • Email Sorting • Task Delegation • Customer Service • Grammar and Spelling Check • Shopify EDUCATIONAL BACKGROUND Elementary: Magugpo Pilot Imelda Elementary School -) Secondary: Mindanao Christian Foundation College and Seminary -) Tertiary: ACLC Tagum City Computer Networking - ) AMA Computer University Makati Psychology -) EMPLOYMENT HISTORY Company: 3 N Events Davao City December 2014 – March 2020 Personal Assistant ▪ Helps the event planning coordinator in liaising with clients in order to find out their needs and keep them up-to-date on the progress of the planning process for their event ▪ Secures event venue ▪ Ensures supply of events’ merchandise ▪ Prepares financial report on events with the event coordinator ▪ Liaises with marketing team in order to utilize the best marketing strategy for an event with regards to the purpose and venue of the event, as well as its budget ▪ Ensures the availability of adequate restroom facilities at the venue of an event. Company: Ruby Has Fulfillment 6710 E North Belt Road Building 1 Las Vegas, NV 89115. May 1, 2020 - Present Customer Support/Service Specialist ▪ ▪ ▪ ▪ Order management in Shopify and WMS Inventory Management Keeping records of customer interactions, transactions, comments, and complaints. Communicating with clients and client’s customers through Helpscout and Zendesk. ▪ Carrier inquiries and Claims. ▪ Tracking packages. REFERENCES Norman Gallego 3N Events Owner- Connie Beb A. Torralba DOLE Labor Laws Compliance Officer- Carl Mathew Garcia Social Media Manager / Graphic Artist City Government of Butuan City (PIO Office-
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