PROFILE
I am an experienced customer service representative seeking a
full-time position in the field of freelancing. I am extremely
motivated to constantly develop my skills and always willing to
learn new thing to grow professionally.
EXPERIENCE
CONECTYS PHILS. INC.
CSR | APRIL 2017
ROXANNA
GILLIAN
REGALADO
Dealing with order taking
Ticketing and
Email Support
SUTHERLAND GLOBAL SERVICES
CSR | APR 2014 - FEB 2017
Handled complex billing concerns and expediting correction or
adjustment of orders.
Sales rep
Basic technical issues
EDUCATION
CUSTOMER SERVICE
REPRESENTATIVE / VIRTUAL
ASSISTANT
BACHELOR OF SCIENCE INDUSTRIAL AND MANAGEMENT
ENGINEERING
WESTERN MINDANAO STATE UNIVERSITY|
2009 - 2013
CONTACT
PHONE #: -
EMAIL:
ROXANNAGILLIAN.REGALADO@GM
AIL.COM
SKYPE:
SKILLS
Inbound and
Outbound Phone
Email Support
Sales Rep
Technical Support
Trained Virtual Assistant Data Entry, Transcriptionist,
Social Media Management,
etc.
ROXANNAGILLIAN.REGALADO
TRAINING
SOCIAL MEDIA
VIRTUAL ASSISTANT UNDER FILIPINO VIRTUAL ASSISTANCE
FACEBOOK: @ROXANNA GJ
REGALADO
INSTAGRAM: @REGROXAN
