Russel Harland Estrella

☑️+15 years of experience working in the BPO industry for accounts like AT&T, NetSpend, TalkTalk, Cricket Wireless & Etsy

☑️Experienced working in Nagoya, Japan and Doha, Qata

🏠Currently seeking WFH/Remote work opportunities

👨‍💻Hard Skills:

Strong verbal and written communication and comprehension skills.

Computer literate and proficient in the use of Windows OS, Apple OS X

Microsoft Office and Google applications.

Type at least 30 WPM for voice and 35 WPM for Non-Voice campaigns

🤝Soft Skills:

Self-motivated and able to work independently as well as contribute to cross-functional and global teams.

Flexible and has the ability to quickly adjust to frequent process and information changes, and can work under pressure