Samuel Dominic

Samuel Dominic Virtual Executive Assistant Lagos, NG, 105102 www.linkedin.com/in/samuel-dominic -- Dedicated Virtual Executive Assistant with excellent experience in industry.Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Skilled at managing calendar and business correspondence, managing mail and updating tracking spreadsheets. Detailed-oriented administrative professional with superb people skills and public relations experience. Business-savvy with excellent decision-making skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skills Research Advanced Organizational Skills Advanced Excellent communicator Advanced Email management Advanced Invoice Tracking Upper intermediate Data Entry Upper intermediate Calendar Management Work History 2022-06 - 2022-08 Virtual Executive Assistant – Deino Maritime Ltd Nigeria , Remote Advanced Provided administrative support to the team, including scheduling appointments, managing emails, and organizing documents. Handled basic accounting functions such as bookkeeping, invoicing, and expense tracking remotely. Set up and managed virtual meetings and webinars, conducted research, and prepared reports as needed. 2018-05 - 2019-04 Chat Support Executive (Remote) Foodmaxx Nig Ltd (Lamis), Lagos, Nigeria. Increased customer satisfaction by resolving issues Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork. Completed performance evaluations and rectified issues to service clients and more effectively meet KPIs. Monitored return on investment of online and social media marketing efforts. Tracked competitors' content and social presence and responded appropriately when required. Increased customer engagement through social media. Interacted with fans and clients in effort to take advantage of positive posts and feedback to boost brand identification. 2017-12 - 2018-01 Inventory Manager Dulux Colour Center, Uyo Analyzed inventory data to identify and address stock discrepancies. Created and updated regular inventory reports and records. Established re-order points and monitored supplier performance. Labeled, organized and located inventory items in staging areas. Education Certified Virtual Assistant 2022-05 - 2022-07 ALX Africa National Diploma (N.D): Electrical/Electronics Engineering 2019-05 - 2021-02 Trinity Polytechnic Uyo - Akwa Ibom State, NG National Certificate in Automation: Electrical/Electronics Engineering 2015-01 - 2015-04 James Okorie Institue Of Technology(Online) Accomplishments Fellow @The Room Software Microsoft Office Suite Upper intermediate Google Suite Advanced Trello Upper intermediate Grammarly Upper intermediate Slack Upper intermediate Zendesk Advanced LastPass Advanced Certifications 2022-03 Conflict Management with Emotional Intelligence - UDEMY 2022-04 Computer Appreciation - KAROX