Sanchita Paul

 Sanchita Paul Curriculum Vitae Objectives To employ my knowledge & experience with the intention of securing profession career with opportunity for challenge and career advancement. I am quite Flexible, Trustworthy, a good listener and a quick learner. Computer Literacy I am highly efficient in MS Word, Excel, PowerPoint, OneDrive, Skype, Outlook, Hotmail, Gmail, Google Chrome, Google Drive, Google Docs, Google Sheets, Google Voice, Google Calendar, Hangout and many other useful Apps of Microsoft & Google. I am also expert in handling many popular & useful Apps, software and online portal like Dropbox, , AnyDesk, UberConference, Agoda.com, Expedia.com, Make my trip, Goibibo, Travelguru, Instamojo, PayPal, Yahoo, Amazon, YouTube, You Tube Studio, Alibaba, eBay, FaceBook, Linkedin, Twitter, Instagram, Pinterest, Truecaller, Bing, Google, Internet Explorer, Nykaa, Firefox, Safari, Opera, ShipStation, xSellco, Stripe, MFG/PRO, FlexPort, FeedBack, , Flipkart ,Five, Trello, Mailchimp , ScreenCastify, Loom, Jing, OneTab, Boomerang, Rapportive, GoDaddy, 24 Sessions, Xoom, Incredibowl, DocuSign, MyDocSafe, Slack, TeamWork, HelloSign, Amazon Seller Central, RebateKey, Design Pickle, CloudPrint, iCloud, , TeamViewer etc. I am, also, proficient in Accounting software like Billy, QuickBooks, busy, IDS, Tally etc. Career Progression Current At present I’m serving “Royal Sarovar Portico” India’s leading Hotel chain as an “Accounts cum Admin Executive”. As an accounts & admin Executive my duties and responsibilities are given below: Maintain day to day Accounts. Prepare Daily Sales Flush Report and send to Regional Office. Ensuring the accuracy of financial documents of all department Prepare monthly Salary & disbursement of salary. Maintain Cash book, bank Book, and bank Reconciliation. TDS/ GSTN/ ESIC/ PF Prepare monthly Aging file and forward to all Regional Sales Office. Handling Credit Department. Follow-up with debtors regarding pending payment. Maintain debtors and creditors list. Handling Email and Act accordingly. Earlier Company Location Position Served Industry Period Gsm Path Consultancy Siliguri, West Bengal, India Admin executive Placement Consultancy 3 Years IIFL Siliguri, West Bengal, India Customer Service Executive Financial Services 1 Year Camara And Company Maryland,USA Virtual Admin Executive Real Estate 2 Years Practical working skills My practical working experiences are narrated below: As Accounts executive As an Accounts Executive my key responsibilities are mentioned below: Maintain day to day Accounts. Ensuring the accuracy of financial documents of all department. Prepare Daily Sales Flush Report and send to Regional Office & all department. Prepare monthly Salary & disbursement of salary. Maintain Cash book, bank Book, and bank Reconciliation. TDS/ ESIC/ PF Prepare monthly Aging file and forward to all Regional Sales Office. Handling Credit Department. Follow-up with debtors regarding pending payment. Maintain debtors and creditors list. Reconcile accounts payable and receivable. Handling Email and Act accordingly As Admin executive Managing and maintaining daily calendar, prioritizing appointment and adjust meeting request. Prioritize and manage multiple tasks in a timely manner. Filing and records management Coordinate and manage team meeting & take meeting note. Counseling of the candidates and complete registration Buying required materials for home and office. Manage travel arrangement Internet searching, appointment fixing, online form fill up. Create and maintain confidential company/clients documents following internal process. Driving other strategic tasks as they arise. Handling emails to keep inbox updated As Customer Service Executive Manage large amounts of incoming call and emails. Maintain a positive, empathetic and professional attitude toward customer at all times. Responding promptly to customer queries. Identity and assess customers needs to achieve satisfaction. Acknowledging and resolving customer complaints. Communicating with customers through various channel Provide accurate, valid and complete information by using guideline. Handle customer complaints, provide appropriate solutions and alternatives within the time limit. Keeping records of customer interactions, transactions, comments and complaints. Ensure customer satisfaction and provide professional customer support. Follow communication procedure, guidelines and policies. Education Background B.Com- I.G.N.O.U M.com(Pursuing- I.G.N.O.U Language Proficiency In addition to Bengali is my Mother tongue, I am fluent in spoken and written English and Hindi. I am also familiar with Nepali and Assamese Language. My hobbies In my spare time, I like to write Stories, Short Stories, Series, Poems etc. I have an Account on Pritilipi which is an Indian online self-publishing and audio books portal. I have a youtube Channel based on the same. As well as I like to read Novels, frictions non-frictions books Etc. My Characteristics I am honest & dependable I am quite flexible, a good listener, & a quick learner. I am loyal, active, friendly & focused to duties. Serving on time with client’s full satisfaction is my motto. I think before promising i have to understand and acknowledge the task properly. I am egoless & willing to pitch as per need. I am completely trustworthy. I understand the importance of sensitivity & confidentiality Personal details Name Sanchita Paul Email-ID-Address Siliguri, West Bengal, India Country India Phone No- - Linkedin Profile Sanchita Paul