Sara May Baldres

As an ambitious leader who adapts quickly to change, this position requires a focus on customer service. Over the past ten years, I have led customer support teams through significant procedural changes and company-wide rebranding efforts. I coordinated with executives and clients on implementing new businesses strategies and motivated my team to refine their customer service skills. My team continuously outshined their previous accomplishments and received many accolades from upper management. As a former customer service representative, I understand the challenges of the job and help teams streamline their processes, create more consistency in their work, and improve the quality of their service.