Satish Chaitanya

Satish Chaitanya Mobile: - Email:--Skype ID – Satish.chaitanya1 Summary: Senior Sales & Business Development Executive with a 11-year accomplished career track for delivering and sustaining revenue and profit gains within highly competitive Technology & Financial Services Industry. Exceptional communicator with a consultative sales style, strong negotiation skills, exceptional problem solving abilities, and a keen client needs assessment aptitude. Aggressively identify opportunities, develop focus, and provide tactical business solutions.             Strategic & Tactical Planning  Market Research  Target Marketing & Penetration  Sales Team Training/ Supervision  Competitive Sales Analysis  Sales Presentations/ Closing  Contract Negotiations  Sales Distribution Channel  Career History: Manager - Sales & Business Development at Ismartphoto A.R Services of Excite Global PTY LTD. Jan 2015 to Sep 2017. ( B2B ) Responsible for overall Sales and Business Development activities in India. Served as a key member of the Executive Team charged with formulating Strategic direction and devising Business Development consistent with overall strategy. Planned and executed Brand Development , Marketing strategies & Events including Trade Shows & conferences with over thousands of Participants. Cultivated Business Partnerships, built a successful pipeline and created new Sales Opportunities within Technology & Media Industries. Organized presentations , Meetings & follow ups with potential Clients to increase penetration. Streamlined a Service Distribution Model through throughout the country which include SMBs , Corporate businesses and media industries with remote assistance from our Management & Colleagues overseas. Connected with industry professionals globally, sourcing and building diverse income streams for specific departments and projects. Managed New & Existing Client Projects including complex Contract Negotiations. Strategically managed revenue generation forecast. Leveraged market knowledge and expertise to facilitate clients maximizing their return on investment. Influenced the Development team in Shanghai to provide top tier solutions. Reporting to the Global Director Sales ( Sydney ) effectively Communicated , presented business prospects & applied strategic business concepts to increase revenue. Achieved tremendous reputation within the Management for consistently meeting the performance parameters with great work ethics. Hands on experience in using modern business applications for all our internal reports. Versed with modern Business Applications. Built & Managed a Business Development Team to enhance and refine Client Relationships & Satisfaction. Effectively ensured that each team member achieves his targets through timely coaching, mentoring & sharing best practices. . Assistant Manager Sales & Business Development at PIAGGIO Vehicles Pvt Ltd. Feb 2013 to Oct 2014 – 1 Year & 9 Months. ( B2B ) Kolkata Area. Responsible for meeting sales goals and overall quality of service. Conduct sales and marketing calls to book meetings with potential clients. Send and make follow up monthly calls to establish relationships. Call and personally visit potential, new and existing customers to facilitate new business. Coordinate efforts to improve the customer experience at the point of sale. Manage product sales growth and individual sales effectiveness by reviewing sales activity schedule. Maintained a high profile in the professional and business communities. Skilled in giving training to agents in cold calling & consultative selling, Built pricing opportunities to encourage repeat sales. Pursued long-term strategy that maximized profits and assisted in cultivating longterm relationships with the appropriate decision makers. Monitored new success by contacting customers at scheduled intervals. Ensured client satisfaction. Provided management with suggestions for improving sales volume, market share and price levels. Consistently monitored Agent performance and provided feedback to Executives to improve Sales goals. An out of the box thinker with a proven track record of increasing Client Base , streamlining workflow and creating a team work environment to enhance productivity. An innate flair of accepting challenges with entrepreneurship abilities in managing & leading core teams to achieve overall vision of the company. Effective communicator with good presentation skills and abilities in forging business partnerships and establish beneficial relationships with channel partners. Unit Manager - Business Development at ICICI Prudential Feb 2011 to Jan 2013 - 2 Years. ( B2B & B2C ) Kolkata Area. Support allocated to advisors through training and joint sales Calls. Identify & meet new clients, provide them need based solutions. Identify Recruit & train advisors. Adhere to Sales processes & expect documentation, use sales technology as required. Ensure quality of business through right sales practices & minimize business risk. Meet potential clients through pre- fixed leads and appointments and offer them our Solutions. Directly acquire new client base & build good relationship with existing Client base. Smoothly execute all operational processes with TAT and efficiency metrics. Obtaining referrals and writing proposals for potential clients. Involvement in work site activities, making presentations to the companies management for using our services for their staff. Taking responsibility of the Cluster, fulfilling leads of the area & prospecting new business from the assigned areas. Lead Sales Executive at HSBC Global Resourcing. ( U.S Operations ) Apr 2008 to Jan 2011 – 2 Years & 10 Months. Visakhapatnam Area Responsible for producing incremental revenue by building strategies and penetrating various levels of the market. Responsible for selling, servicing and expanding the current customer base. Motivated self and team to perform under high pressure & fast moving environment. Consistently achieved the Performance Level Agreements in terms of Sales & Customer Experience. Achieved Sales Star Award for outstanding performance across the department which consists of 400 FTEs. Coached & Mentored a team of customer service and Sales Executives. Motivated the agents to meet the Service level agreements and Sales Targets. Trained the team on various aspects like Negotiation skills, Quality, Leadership and Time management skills. Provided highly professional selling expertise and back up to sales Executives. Encouraged Sales Executives for new development with a focus on multi-unit opportunities. Working along with the management & Business Area teams to help implement strategic initiatives related to sales. Ensured that all representatives adhered to the sales compliance policies as an when decided by the business area. Shared Best practices and knowledge transfer with the new hires to help them service & Sell effectively. Have up skilled new and existing agents successfully. Motivated team in a challenging & high pressure atmosphere working around the year across shifts. Continuously improving on Service offering and Delivery mechanisms in accordance with industry best practices. Customer Service/ Sales Executive at HSBC Global Resourcing. ( U.S Operations ) Dec 2006 to Mar 2008 - 1 Year & 4 Months. Visakhapatnam Area. Exceeded the desired targets / Key Performance Index - dealing with customers of HSBC from different parts of United States. Achieved Super Star Award for outstanding performance across all parameters set by Business Area within the department of 270 FTEs. Exhibit exceptional level of customer Experience / Service on a daily basis with excellent written & communication skills. Received Numerous Awards within the department based on Customer Experience. Assisted customers with inquiries , provided required suggestions and all pertinent information regarding their portfolio. Identified the customer needs and offered suitable products. Fast learner and a good team worker with excellent time management, relationship management & presentation skills. Never Violated the Group Compliance Policy. Education: Diploma in Aviation, Hospitality, Ticketing, Travel and Tourism and First Aid Safety. Andhra University Graduate in Commerce. Sacred Heart High School, Kharagpur (West Bengal) Higher Secondary Certificate, ISC commerce. Sacred Heart High School, Kharagpur (West Bengal) Senior Secondary Certificate, ICSE. Computer Skills: I am fully conversant in the following in commercial and in- house packages. CRM MS Office , MS Excel. Lotus Notes C,C+,C++ Intranet and internet Same Time Personal Details: Date of Birth- 09- April -1985 Nationality - Indian Marital status- Unmarried Languages Known- English, Hindi, Bengali, Telugu, Elementary French. Sign: Satish Chaitanya