Sheila Marie Camao

I am a Customer Service Representative for 5 years and I am a reliable Virtual Assistant.

I have a set of skills that are available to become a top-notch VA like: phone communication, email and chat support, data entry. I am a fairly new freelancer with a dedication to provide 100% client satisfaction to my future clients. I can provide: admin tasks, data entry, communication skills, writing. basic accounting skills, researching, etc.

My Soft Skills are the following:

✅Communication.

✅Teamwork.

✅Problem-solving.

✅Time management.

✅Critical thinking.

✅Decision-making.

✅Organizational.

✅Stress management.

My hard skills are the following:

✅Customer Care

✅Outbound Calling Campaign

✅Inbound Calls handling

✅Billing

✅Data Entry

✅40 WPM with 99% accuracy

Tools:

✅Google Workspace, sheets, forms, docs, drive, calendar

✅Canva

✅Microsoft Excel

✅Microsoft Word

✅Outlook

✅Emailing system: Slack, Outlook, Gmail, Hotmail

✅CRMs: VoIP/Softphone - Five9, Nice-in contact, Bria

✅Social media sites : Facebook, Instagram, Twitter. Viber

If you liked what you see on my profile, kindly send me an interview 😊