Sheila Marie Camao

SHEILA MARIE C. CAMAO OBJECTIVE EDUCATION: TO OBTAIN A JOB WITHIN MY CHOSEN FIELD THAT WILL CHALLENGE ME AND ALLOW ME TO USE MY EDUCATION, SKILLS AND PAST EXPERIENCES IN A WAY THAT IS MUTUALLY BENEFICIAL TO BOTH MYSELF AND MY EMPLOYER AND ALLOW FOR FUTURE GROWTH AND ADVANCEMENT. MY EXPERTISE My Soft Skills are the following: Communication. Teamwork. Problem-solving. Time management. Critical thinking. Decisionmaking. Organizational. Stress management. My hard skills are the following: Customer Care Outbound Calling Campaign Inbound Calls Billing Data Entry 40 WPM with 99% accuracy Tools: Microsoft Excel Microsoft Word Outlook Emailing system: Slack, Outlook, Gmail, Hotmail Dropbox , Casepeer, Salesforce , Net2phone, 8x8 , Google Workspace ,Hubspot ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ ✅ HOW TO CONTACT ME email:-contact no:- BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT IN PHILIPPINE WOMEN'S COLLEGE OF DAVAO COLLEGE - GRADUATED SY 2016 WORK EXPERIENCES: JANUARY 2023 - NOVEMBER 5, 2023 ADMIN VIRTUAL ASSISTANT EMLER SWIMMING SCHOOL US BASED CLIENT EMAIL SALES CUSTOMER SERVICE INTAKE SPECIALIST CSR CONCENTRIX PROJECT-BASED ( HEALTHCARE SUPPLEMENTS) NOVEMBER 14, 2022 - MARCH 04, 2023 ORDER ENTRY ADMIN VIRTUAL ASSISTANT - US PERSONAL INJURY LAW FIRM MAY 04, 2022- JULY 06, 2022 CLAIMS/INTAKE DEPARTMENT MEDICAL RECORDS REQUEST MEDICAL RECORDS FOLLOW MEDREC UPLOAD FILES VIRTUAL ASSISTANT 20FOUR7VA JANUARY 31, 2022 - SEPTEMBER 02, 2022 HANDLED TELEHEALTH BILLING DATA ENTRY EMAIL ECLINICALWORKS TRAINED APPOINTMENT SETTING JUNE 13, 2018-FEB. 06, 2022 SUTHERLAND GLOBAL SERVICES - CSR/ HEALTHCARE ASSOCIATE BILLING AND SALES HEALTHCARE ASSOCIATE INSURANCE VERIFICATION OUTBOUND CALLING / COLD CALLING INBOUND, EMAIL MANAGEMENT, DATA ORDER PROCESSING - PURITAN' S PRIDE PRODUCTS CHAT SUPPORT AND VOICE REP FOR ESPN HANDLED TELCO ( AT&T FOR 2YEARS) ENTRY, SPORTS CHANNEL USA JUNE 09, 2017- JUNE 6, 2018 TELEPERFORMANCE DAVAO - CSR TRAVEL ACCOUNT BOOKING RESERVATION CANCELLING CHANGE CAR RENTALS