Stella Marie S. Mercado

Stella Marie S. Mercado WRITER- CUSTOMER SERVICE REPRESENTATIVEOPERATIONS MANAGER Core Skills Written and Spoken English Grammar and Vocabulary Canva Data Entry Copywriting Customer Assistance Administrative Tasks Career Progression CUSTOMER SERVICE REPRESENTATIVE Contact Details ONumber: - Email:-m Address: Sto. Nino Subd., Phase IV, Cagbang, Oton, Iloilo 5020 Introduction Hello! I'm Stella and I am someone who would like to earn a living by helping people virtually. I love going to the beach, drinking rum, and playing with my pets. Transcom-Iloilo March 9, 2015- August 10, 2015 CONTENT WRITER Infinity Writers March 2, 2017March 5, 2018 CUSTOMER SERVICE REP/ DISPATCH Buds and Cream/High Trees Delivery Service March 25, 2018October 10, 2018 LOGISTICS ANALYST & COPYWRITER FOR AMAZON STORE RetailYouUp November 15, 2018July 30, 2019 Customer Service Representative for Comcast Billing Tech (Phone, Internet, and TV) Wrote articles with 400-500 words each, 16 articles per day Articles are of different topics for different niche market Took orders from customers via text messaging, calls, and email Communicated with drivers for delivery Assigned task to drivers for new deliveries Taking care of routes Took care of inventory of Amazon Store Copyrighted for products being sold in Amazon Store CAREER PROGRESSION CONTENT WRITER The Opisina August 10, 2019January 29, 2020 Wrote content (blogs and articles) for various websites mainly for cruises and karaoke systems. Academic History ASSUMPTION ILOILO-ILOILO CITY 2000 - 2006 Elementary General Luna St., Iloilo City 5000 COLEGIO DE LAS HIJAS DE JESUS 2006 - 2010 High school Jalandoni-Wilson, Iloilo City Proper, Iloilo City, Iloilo 5000 WEST VISAYAS STATE UNIVERSITYILOILO CITY 2010 - 2014 Bachelor of Tourism Luna Street, Lapaz, Iloilo City, 5000 Work References Chante Lashbrook CEO, Eilecom Email:-Carlo Yang Head Coordinator, Kouri Institute Email:-